January 2024 by Zoe Groves
Awful experience - I arrived to post my parcel this morning and nobody was on the front desk so I pressed the buzzer for someone?s attention, but no response. I was waiting for almost 15 minutes and after multiple presses of the buzzer, still no response. I saw members of staff walk past the reception area and look at me, but all ignored. I didn?t even get to post my parcel, I ended up leaving with it. Shocking service.
December 2023 by Suzanne Smart
Great that I was able to collect my parcel from the depot.
December 2023 by Amy Zachariah
Awful experience. I have been supplied with conflicting information from different agents. Really frustrating.
October 2023 by silviu rusu
Nice place, kind people, excellent service.
August 2023 by steven hodge
Fab can't fault it lady on the desk was very helpful thumbs up
July 2023 by Ben Jones
Collected a parcel and was served by Marie, who was a fantastic help! Thank you!
June 2023 by Phil Whitcombe
Great customer service from Callum. He kept us informed when there was a problem and helped us sort it out.
June 2023 by Thomas Way
Marie at the Rogerstone branch went way over, above and beyond in delivering one very very happy customer!!
April 2023 by Tim H
Friendly staff see again very soon
March 2023 by Bryan Hughes
I cannot pick up in port talbot
February 2023 by Miss Happiness
Delivery driver Dean is just amazing. Thank you for your outstanding service.Love Karen x
February 2023 by Mark Henderson
All recent deliveries have been perfect.Keep up the good work ?
February 2023 by K C
Delivery driver Dean is just amazing. Thank you for your outstanding service.Love Karen x
January 2023 by Christopher Northam
Absolutely shocking,, left delivery note advising leave round side of not home. Delivery driver did not deliver, had no slip to advise have been, had to drive to Newport to collect myself. To top it off got charged £11 on phone bill contacting 0844.. Customer service very cockey,, terrible service, tamping.. Will never buy a product ever again if they use DHL. Hope they go into liquidation.
January 2023 by Miss W
Delivery driver Dean is just amazing. Thank you for your outstanding service.Love Karen x