December 2022 by Richard Morris
Not the best of places to get served when Sam's on the counter he just goes outside on his phone when you are waiting to be served he's a very rude man totally different from his brother Jay who always serves with a smile
October 2022 by Liz Howells
Always friendly and polite to me, I can?t fault the service , and jay is always polite. One happy customer ?
September 2022 by Google user
Terrible service. Man was appallingly rude. Refused to fully look for my parcel. Was passive agressive. I asked him not to call me sweetheart and he continued to do so. There was no need for it- I was just looking for help. Whole place smelled like cigarettes. Appalling.
March 2022 by helen ferry
I went to collect 4 parcel delivered by Hermes on Wednesday at 4.23pm after collecting 2 parcels at 12pm on Wednesday that were delivered on Tuesday. I was told that the delivery hadn't been today. I pointed out they were delivered yesterday I.e Wednesday. The guy refused to check and he was very patronising. Customer service is lacking.
February 2022 by V
Served this morning by a very helpful lady while sending a parcel, store looked clean and tidy.
February 2022 by Karl
Served this morning by a very helpful lady while sending a parcel, store looked clean and tidy.
January 2022 by Kaylee Gooch
So extremely rude said to me he hasn't got time to check hermes parcels he's the owner of the shop shouting at me down the phone telling me to never order my parcel there againAll I asked him to do was to check if it was there for me as I'm coming all the way from cwmbran to riscaOnce I've collected my parcels I'll never ever be visiting this shop again
December 2021 by Rachel Hackling
Terrible service. Man was appallingly rude. Refused to fully look for my parcel. Was passive agressive. I asked him not to call me sweetheart and he continued to do so. There was no need for it- I was just looking for help. Whole place smelled like cigarettes. Appalling.
October 2021 by johnathan buckland
Won't let people have there daf payments, but first say they dont do them, discussed to be fare when that money is given to people that need it.
August 2021 by Ben Jones
Very rude sales staff, tried to post a UPS parcel however I cannot post a parcel bigger than a shoebox? Previously dropped off a ups parcel to be shipped, came back two days later to see if parcel had gone as my ups app hadn?t updated, parcel sat at the back of store still. If you?re thinking about posting anything with this store I wouldn?t bother, go to your next closest access point!
August 2021 by ??????
I am appalled by the behaviour of staff with rude and suggestive remarks, This isn't a welcoming place to shop, on the other hand it offers a quick stop off for some and has recently been refurbished to a more modern style, Although i wouldn't suggest coming here, it is ok if you are just looking to collect the odd thing...
September 2020 by Sarah Rees
Very rude wouldn?t shop there again and the attitude is unbelievable, you can?t walk around the shop with out someone behide you watching you not right at all if you ask me makes you feel very uncomfortable and to speak to you in front of customers rude it?s wrong I hope they get shut down not a nice place to go to at all..
May 2019 by Lowrie Chappelle
Awful. Rude staff. Messed up my hermes order they fraudently signed for my parcel under my name absolutely usleless when I went to collect my parcel they refused to hand it to me now I'm going through my bank to make a claim for my goods they wouldn't give me. Bunch scammers plus the shop is vile now full of trolleys of out of date food and tack
January 2019 by Adam Standing
Good-sized store with a good range of products. Staff are friendly too.
January 2019 by Jie He
Very rude sales assistants and suspicious, especially if you don't buy anything there. Will no longer be shopping there.