March 2024 by Charlotte Briggs
Ordered some Palm Zenith dry trousers & Palm Clutch gloves from Escape Watersports and they were so quick getting my order dispatched that it had arrived by 10am the next morning, just in time for my Sunday paddle club! My order arrived in perfect condition without loads of plastic packaging and I was super pleased with the service & would definitely order from Escape Watersports again.
January 2024 by Alice Bray
Ordered at 13.30 on December 27th. Parcel arrived at 9.00 next day, with everything I had ordered.Fast and helpful.
August 2023 by T.D Rinker
Online use onlyBut massive range of stock and have used them loads of times, helpful staff and excellent delivery serviceWill definitely use them againTop business ??
July 2023 by G Mills
Great prices and they were really quick to dispatch and deliver
February 2023 by Daniel Bedocs
I recently purchased a pair of wetsuit pants for paddle boarding which were sent out promptly via Royal Mail. Unfortunately, due to the ongoing mess with Royal Mail they did not reach me and were assumed left outside a neighbours property but did not surface. I contacted Beckii who dealt with the situation immediately and kept open communication while we tried to locate the missing item. The resulting outcome was that they were lost so Beckii kindly sent out a replacement pair straight away which were received safely. This is how all online stores should treat their customers. A first class service that I would highly recommend.
December 2022 by Jonathan Pope
Ordered a Christmas present back on the 2nd December. And the courier tracking system indicates they still have not received it.On contacting escape they have been of little help.Very frustrating.
October 2022 by boppers92
I have used escape watersports a few times now for items, and each time I have been really happy with the experience. Great products, good prices, fantastic customer service, and speedy delivery. Will continue shopping here.
August 2022 by Steve Fagan
Since taking up paddle boarding this spring these guys have become my go to place for kit. Good prices, quick delivery, wide range. No complaints! I've not returned owt yet but going off the service I've had so far I'd guess they would be spot on.
August 2022 by D P
Resceived my Kokopelli Moki 2 kajak without peddels and seats, allthough it should be included in the package.When I mailed them, first they said I didn't order peddels and seats, then when I responded that it should with them, they said they had send them, but they were delivered. Now they say they have send it again, but they wont give me a track and trace and no parcel received yet. and to top it off: no respond from them anymore.Really unreliable company, better to pay a little bit extra for a relaible delivery of goods.
August 2022 by Andrew Butcher
Excellent range of quality products and superb service. Delivery as promised and competitive prices. Highly recommended.
August 2022 by Silvie Willoughby
I have ordered a buoyancy vest yesterday. It was cheapest I could find on the internet. I paid to get 1-2 day delivery. Ordered late afternoon and vest arrived next morning. Great prices and service. Will definitely shop again.
August 2022 by Angela Apple
Delivery was not as expected, company couldn?t care less and have been argumentative. They then asked me for a review which they didn?t like so emailed me again to argue some more. I replied to say unless they?re going to apologise I never want to hear from them again, and asked them to remove all of my details from their records - I?ve just received yet another email from them asking for yet another review. The product was fine but the company are not someone I ever want to deal with again.
August 2022 by Josh Hibbert
Excellent service, used these a few times and they?re great. Easy to deal with and collection is easy enough
July 2022 by Amanda Rowe
Fantastic customer service, highly recommend!
June 2022 by Lee Warley
Amazing website, Top quality products at great prices. Fast delivery & 100% amazing customer service!! 10/10 - Sent a message to the team & i got a response to my request as soon as they opened up. Absolutely fantastic to find a company who value their customers. I will definately be using Escape Watersports for all my kayaking products
