Amazing service from Gareth and Ellie at pontypridd tui store this week. They went above and beyond to help us out and we appreciate it very much. It was lovely to be able to talk to someone face to face which is why it's so important to keep our travel retail stores open. Thank you again. 5⭐️ service
January 2024
Fantastic little store and very informative staff! We got served by Seren. We saw a hotel on the website and she answered every enquiry on the place, stress free, so we booked our holiday with her and she gave us an awesome deal. She gave us extra information on the area which was very helpful. An asset to the Tui crew,... read full comment
January 2024
Due to the January sales we called into TUI Pontypridd to look at some holidays during school holidays, we were greeted by the manger Gareth and then a young lady called Seren welcomed us to her desk, we explained what we were looking for and rough dates we were able to travel. Seren was very professional in taking into... read full comment