February 2024 by Owen Tweedie
Friendly staff, big chain prices
February 2024 by Rebecca Welsh
Always well stocked super helpful staff recommend
February 2024 by Lorna Wood
Very judgemental female team member here. Doesn?t want to help or understand
February 2024 by Carrieann Denatale
I click and collect my puppies food as she has a sensitive tummy, and I can only get her food her. The food is always ready to pick up in an hour of ordering. Quick and easy pick up. Staff are always friendly and polite.
February 2024 by Paul Hagon
Was OK
February 2024 by Kylie
Supportive and kind staff
February 2024 by Ceri Jones
Great customer service and very knowledgeable.
January 2024 by paul ashman
Good variety of pet supplies
December 2023 by Wikuusiaa
Nice place, i like customer service there, everybody are helpful. Animals look good and clean.
December 2023 by Tommyhamster
Wonderful shop to pick up pet supplies, staff are very helpful and informative
December 2023 by Dee Crute
Good location and lovely staff!
October 2023 by A B
Went to this shop today to buy some more fish for my tank which has been going for years I just wanted some more fish in there. It?s a 80ltr tank with just 6 neons and one angel fish . When I was looking around most of their tanks had dead fish in and many poorly looking fish . I decided on getting two baby angel fish and asked for a staff member . She started asking loads of questions which I answered , then I suggested if she is that bothered about how am I going to look after them why so many dead fish in their tank and look after theirs first. She snapped at me and said their tanks are clean and there might be a couple of dead fish in there but they had other things to do. Where I was standing there was at least 6 dead ones right in front of me. And the rest in the other tanks. To me their live pets should come first. It?s not nice to see all these dead fish half eaten? then she said she is refusing to serve me and walked off so I asked for a manager and an explanation why is she refusing as I am only stating facts.. she carried on walking off. When he came I suggested him to have a word with the staff about how to treat customers but he was not interested and said ?so what fish do you want then? I bought the ones I wanted , he totally ignored the fact how rude the girl was to me, he wasn?t overly polite either , and I had no apology from anyone , paid £89 as I was leaving and not even a thank you or a smile or anything. This store need serious training on client care and how to speak to customers. I will definitely won?t be returning in the future to this store.
October 2023 by Garry
A caring for the welfare of animals store would not put flight animals ( rabbits / Guinea pigs in glass fronted viewing pens directly on the floor. Where I have seen toddlers banging the glass and dogs trying to get access. Where are the RSPCA when blatant abuse is plainly visible.
October 2023 by B LW
Nice place and lots of great stuff
August 2023 by william Paul Young
Great staff so very dedicated and helpful plenty of parking places and disable friendly there is a lift up to the vets plenty of room