March 2024 by Richard Giles
Absolutely amazing shop and penarth is very lucky to have it ??? the owners are always so helpful
March 2024 by Dave Hann
lovey little business with friendly and helpful staff
January 2024 by Sian Pugh
Had my boots reheeled, they had been looking a little tired but, when I collected them, they looked amazing, like new, I'm so pleased with them. Brilliant work and excellent service, as always.
January 2024 by Lisa Ruck
Amazing customer service,great workmanship very friendly .would highly recommend them.
December 2023 by Kay Jones
Lovely couple here
December 2023 by Fen Ginn
"Good prices but unfortunately only one out of two keys cut worked. Not so much of an issue but when I returned and asked for a refund the shop assistant was very curt and said, "In the future, go to Timpsons." She then proceeded to turn her back on me, threw the key down on the side and walked out the back."^ i had pretty much this experience last year. Probably the same lady. Didn't trust my working key was different than the ones they had made my key onto despite me having a receipt. They don't use a machine hence why it didn't work.
November 2022 by Lynda Devonport
SAVING THE PLANET= Took in some black suede boots to check before I threw them away and BINGO - a fantastic job done for a very reasonable price. Boots are not ready for landfill yet.Thank you.
November 2022 by Hannah O'Byrne
Friendly, professional service. Key cut immediately for a very reasonable price. Lots of useful items for sale, again at very reasonable prices. Thank you!
November 2022 by Carole Corbett
Excellent....always !
November 2020 by Alun Huish
They always go the extra mile...good traditional artisan
November 2019 by Sam Lifton
Good prices but unfortunately only one out of two keys cut worked. Not so much of an issue but when I returned and asked for a refund the shop assistant was very curt and said, "In the future, go to Timpsons." She then proceeded to turn her back on me, threw the key down on the side and walked out the back.I was somewhat taken aback by her manner, as a little politeness goes a long way. The shop has the potential to be lovely but the customer service needs addressing.Subsequently, the service I received at Timpsons was fantastic. The keys worked, the explanation was clear and the assistant was kind and helpful; worth paying the extra couple of pounds for.
November 2019 by Sue Thomas
Excellent.They are so so helpful. They even repaired my trolley -with a new frame etc.Wonderful for all my shoe repairs etc. Great to have a Family Buisiness too. Shop local.
November 2018 by H ?Hellie? C
Service way beyond expectations. News heels put on my shoes, plus some repairs and stitching, all done to an exceptional standard. Repairs and stitching just carried out as part of the re-heeling, and not charged for. Shoes look like new!
November 2018 by A R
Wonderful service. Fantastic quality repair to my bag. Done very quickly as it was an emergency. Great customer service. Thank you Spencer's - I highly recommend you
November 2018 by Samantha Coombs
Really helpful staff. Reasonably priced where nothing is too much trouble.
