October 2023 by Chris Hunter
Both visits were dealt with professionally and successfully. And I am grateful for the support I received.
October 2023 by carol hibberd
Not that imptessed
July 2023 by Denis Delport
I would not advise anyone over the age of 70 not to use this bank. It leaves British citizens in the lurch in foreign countries. Leave a 90 yr disabled client stranded without money and push protocols onto them not to get the money to them asap. I would leave a zero star rating but I can't.....
April 2023 by Phoebe Billing
Received really good customer service from Jess! She was incredibly patient with me and helped me through the banking process!
February 2023 by F. M
I'm disabled and housebound and my husband opened a new joint bank account for me as he's also my carer so he could help me. Waited 2 weeks for hsbc and kept calling them, they said finally he could go down to the branch to take our ID but now the manager has refused, even though 4 different people on the phone said it was OK and we drafted a letter, apparently the bank manager is wrong but they don't know their ..from their elbow
January 2023 by Francesca Mann
I'm disabled and housebound and my husband opened a new joint bank account for me as he's also my carer so he could help me. Waited 2 weeks for hsbc and kept calling them, they said finally he could go down to the branch to take our ID but now the manager has refused, even though 4 different people on the phone said it was OK and we drafted a letter, apparently the bank manager is wrong but they don't know their ..from their elbow
November 2022 by Rosalind Lee
DD set up without my authorisation or company's authorisation.
August 2022 by Steve Rees
Such friendly and excellent service today. Wish I had the young man?s name. Thank you very much for your help today.
August 2022 by kathryn wadelin
Helpful staff who knows what they're on about when needed help, shame the bank is in Neeport and not local as it once was.
July 2021 by Nigel Pritchard
Good bank, staff are great and very helpful
June 2019 by Garry Blackburn
Shame it's the only branch of my bank in Newport, but the staff are always helpful and have good knowledge of the products they offer
May 2018 by Chris Jones
Really helpful staff, customer service was really good.
March 2018 by Lunacare Cymru
Good bank but slow service
March 2018 by Patricia Jones
Very good. Helpful staff.
July 2017 by juan carlos cañas lloret
En el centro de la calle comercial.
