February 2024 by Katrianna Devlin
Home Instead Newport are a fantastic team. They are always there to support you, very responsive and helpful! Its a pleasure working with them all!
September 2023 by Mary Jones
Home Instead Newport are brilliant. From the initial telephone call all the way through to now caring for Mum. They really do go above and beyond. Mum is happy now she has her lovely carers coming each day. They don't just show up and do tasks, they really do care for Mum. Home Instead have helped us when we didn't know what to do next. Brilliant company and I would highly recommend them.
May 2022 by Wahida Rahman
Home Instead branch in Newport lied to my face tricked me into covering for someone who had covid the staff ended up in hospital when other staff returned back from hospital they immediately turned up at the door step asking me to leave without any notice! They told me I'd be working a contract with certain amount of weeks!Working many years in the care industry I have never experienced this sort of management ever felt so low & how they help there FAVOURITES....They pick & chose these favourites I personally think they don't like other nationalities thinking they could use us just to cover!Then they ask me to work another contract for 2 clients at a very low pay rate!Until management don't get checked out to see what they are doing with certain staff I will not work for such an awful company! I thought Wales was multicultural providing hours & support for everyone not just there FAVOURITES :(Besides everything that occurred with the office staff the family & client were very lovely.
May 2021 by Gareth Taylor
Home Instead Newport have been great. Every interaction we have had with them has been friendly and caring - highly reccomend them.
