December 2023 by Mary Beech
Had click and collect on 23 Dec put a few different subs in order not the same as wanted ie cauliflower cheese I ordered and potato gratin put in , I went in the store and the things that I did want were on shelf so can't understand why these pickers didnt pick them, I've worked in retail
December 2023 by d v
Make sure you don?t pull up to asda too early! Biff did not like this. ?What she want so early?? He said full of grammar. His name is ?don?t worry what my name is.? #rude
December 2023 by sarah lewis
Used to shop here every Friday since they opened but have now had to change where I shop as lately when ever I go there shelf?s seam to be empty for what ever I go in there for very disappointed
November 2023 by B Abraham
It is a typical supermarket with a range of items. Plenty of spaces for free parking and there's a fuel filling station inside the compound.
November 2023 by Robert Lathan
Bought some kitchen equipment with great help and advice from Karen . Friendly and helpful service.
November 2023 by Heidi Bell
2 occasions I have been in this store and the staff are so rude ! Today the lady on customer service desk had zero customer skills ! A smile and to acknowledge customers goes a long way ...
October 2023 by peter bartlett
Went to Asda this morning. Asked about a product and was told to go and look my self. His attitude was that he could not be bothered and it was to much to say where I could find it.
September 2023 by Julie Jones
Fine, clean, tidy. Staff are very helpful, caring, polite and nothing is too much trouble.
September 2023 by Kay Grief
We live nearby to the store and security were a great help when our chihuahua went missing (escaped out of our back gate). They took my details incase she showed up there and said they would keep an eye out for her in the car park. They also pointed me in the direction to the local vets that I wasn?t aware of. Not part of their usual job role and didn?t have to help me at all so so greatful though as the vets they directed me to got us in contact with the people that had found her!
August 2023 by rhys Sagan
Been here to do shopping and was rudely told "go over there" to self service checkouts for a small shop because having only a basket full of items on large shop self service checkout is somehow an issue at 10am with literally no one else using any of those checkouts which has never happened to me in any other supermarket before. Before this incident I had tried to deliver orders for deliveroo at this store which you have to call outside and wait for someone to come out which I waited over an hour the first time and 40 minutes the second before rejecting despite being told each time I called that someone will come outside in 5 to 10 minutes but no one came after calling them 3 times every 20 minutes. I have never had to call someone from outside from any other delivery I have ever done which is over 10000 deliveries and have NEVER had to wait over 25 minutes for any of those 10000 deliveries except for the two that I rejected at ASDA Pillgwenlly. Exceptionally poor service. 0/10
August 2023 by royston Wharton
Left my Tesla in this car park to a substantial damage left on the right front bumper. Asked customer service and security for help to view the footage of the damage occurring in which I was told I would be contacted shortly on the matter. It has been two weeks and I have had no correspondence back with my inquiry after asking multiple times. It is a serious incident that will leave me to incur the cost of the damage of someone?s criminal offence.
July 2023 by Mandy Babb
Went shopping 1 till open it took me 45 mim to get through the till.staff not very helpful
July 2023 by Mixaldo Mpofu
The ladies at the self service counters aren't very helpful. They can just look at you but seeing that the red light is blinking. Someone comes, and they go to attend to the person immediately whilst you are still waiting. Have noticed it for the past 5 years I have shopping at asda Pillgwenly..
June 2023 by Chukar Aslan
Security guard (Ruben) and click and collect ladies. Absolute disgrace to you ASDA you need to review these complaints, and fast?
June 2023 by Reuben Dobbs
Great store friendly staff good stock
