Went as part of a school trip.Pixie train was closed (without telling us) so group got split up.After seeing santa for 30 seconds, we went to get a present, the 'elf' didnt say hello or anything. Just questioned us if we've paid, with a disgusting attitude. Yes. We paid £35 for this!Went to get a coffee, only to hear swearing... read full comment
August 2023
Absolutely great afternoon out with fair prices, friendly volunteers, immersive experiences and plenty to keep the kids busy. A particular mention to Alan who kept our 5 and 3 year olds engaged when showing us around steam engines and carriages under refurbishment in the engine shed. His stories were interesting, his jokes... read full comment
August 2023
Lovely morning out. Staff super friendly and helpful. My son loved the quiz and the prize at the end ?. The pixie line was magical! So much to see. Thank you so much to everyone that runs this place. It's a little gem for kids. ?