March 2024 by Sharon Marsh
Rooms: The room was very nice and the bed was so comfortable
March 2024 by Adrian Barrett
slow serving food
March 2024 by Enik? Semsey
I strongly suggest this establishment; their customer service is exceptional. The staff consistently exceeded expectations, with Anna at the reception being particularly outstanding. Many thanks for the wonderful experience during my stay.
March 2024 by Daniel Lajos
We had a wonderful stay, the staff is very welcoming and kind, especially the receptionist girl (Anna ?). The rooms are cozy and clean, the neighbourhood is nice. Thank you for everything!
March 2024 by Andi Kovács
Our room was clean and quiet. The food was ok. Anna was helpful and informative. Definitely will be back.
March 2024 by Andrea Hahn
Food was delicious, staff were friendly. Specially Anna she is a star ?
October 2023 by Tracey Baker
I've just popped here for breakfast for the first time was really disappointed with the time waiting for breakfast and then once we were served it no toast arrived until our breakfast was finished only for me to go to bar to remind them we hadn't had toast and butter brought to us.. Will not go here again plus the sausages were tasteless and looked like werevjust heated up...
September 2023 by Nomad54362663142
Well where to start Booked a room here the room was tiny could hardly move in there the shower curtain was mouldy the rail for the curtain had rust on it the bed was the worst bed I?ve ever slept in it was like sleeping on a brick wall didn?t sleep at all the breakfast we had was inedible the eggs had shell in it the sausages tasted like they had been reheated the mushrooms came from a tin the toast was dry was not given any butter the mocha was lovely but I think that?s because it came from a coffee machine the room cost £100 paid for the breakfast separately so all in all it cost £120 to stay and eat at this hotel overpriced by about £75 it?s a very low budget hotel charging middle rate hotel prices I left feeling very very tired and also hungry I think this hotel and restaurant needs a complete revamp because it?s going down hill very very fast
September 2023 by MrBouali
We stopped here on the way back from Aberystwyth on a Saturday night. Room was comfortable and clean, on the small side, high speed internet is a highlight. Unfortunately the restaurant experience left a lot to be desired - not enough staff, appeared disorganised and extremely slow. Menu items were also not as described - ?smothered in gravy? was, in reality, a splash and a tiny pot on the side - thankfully this was rectified after we raised the issue. After enquiry we found out 5 staff had phoned in sick - not good. One bright note was Emily the on call evening manager, who was very helpful and tried to help us as much as she could, thank you Emily.
September 2023 by Compass162469
Great overnight stay hotel clean and comfy full of complimentarys tea coffee etc hair/body wash. Staff couldn?t be more helpful or friendly. Restaurant staff fabulous, food was delicious, some furniture could do with an upgrade but didn?t mar our experience at all cooked breakfast was lovely would definitely recommend this hotel/restaurant
September 2023 by Larry Jones
The Sky High Penthouse offered a true luxury experience with its breathtaking views of the city skyline. The penthouse was exquisitely designed, with every modern amenity you could ask for. The concierge was attentive and helped us secure reservations at some of the city's finest restaurants. The location was perfect for experiencing the best of the city. A stay here is a taste of the high life.
September 2023 by Chris Caine
Very conveniently placed. Extremely efficient and friendly staff. Accommodation a little tired, but very good value for money.
September 2023 by Handyman213
Visited with my family for a bit of food and time out from our busy lives. Our experience here was great. We were welcomed in and sat at a table right away. It appeared relatively busy, however we didn?t have to wait long to order. Staff were great, especially the blonde female (appeared to be manager) with a southern English accent. She engaged in conversation and also included our children into the conversation, which is nice to see. Food looked and tasted fantastic. The children who are often fussy were spoilt for choice and really enjoyed their meal. We will be back soon! I would also recommend this venue to family and friends, or anyone in that?s case. Well done to this venue!
August 2023 by carol goodhind
Went to the new Inn for a meal waited over 90 minutes ended up asking for refund and left. 30 minutes later sat down in the beefeater down the road eating a mixed grill lovely service and cooked perfectly won't be using NEW INN again.Food & drinks: Waste of time. Go down to the BEEFEATER, at least you will get food.
August 2023 by Sheralee Ball
Had a great 4 night stay here with breakfast, I will be back, great showers, clean rooms, good food, staff amazing, If you like bbq sauce, I highly recommend the chicken Newyorker on the menu, ?Rooms: Were excellent value for what we paidFood & drinks: Nice varied drinks menu