February 2024 by Patricia
Great staff
January 2024 by Charlotte Adams
The Pharmacist here and the staff are absolutely amazing. I came earlier to speak to the pharmacist, and she was so helpful and understanding of my concerns, and the other staff were really lovely too. They always go above and beyond, I highly recommend this pharmacy above any others I?ve been to.
September 2023 by Michael Comber
Find this pharmacy extremely helpful and dedicated to providing a high standard of service.
August 2023 by Amy Channing
Excellent service!staff always so lovely and helpful
April 2023 by mandy dawkins
Poor service hour wait with nobody in there .
August 2022 by Richard Cross
Very poor service and prescriptions going missing had to wait a extra week for inhalers
June 2022 by Michael Edwards
Removed from the delivery service after many years without any communication or explanation.Not sure of the guys name that works there now, but my only two experiences with him I?ve come away thinking he?s a rude individual (once on the phone and once in store)Never had an issue with this pharmacy until recently, all the other staff have been pleasant.
May 2022 by Joanne Peake
Always very helpful, nothing is to much trouble, and the staff are great. Fantastic service.
May 2022 by Barbara Fisher
Can't fault this pharmacy lovely people and service
January 2022 by Rachel Treadgold
Absolutely fantastic service as usual, Nicky really excelled her customer service with issues from my dad being discharged from hospital and sorting his medication out,thank you always been a fantastic chemist and Nicky has gone up and beyond, thank you ?
January 2022 by Yvonne Jones
Very good at losing prescription.
March 2021 by deb bessant
A wonderful team of staff who have helped me no end this last couple of weeks to arrange collection of my prescriptions because there have been a couple of issues with my doctors surgery they've rung the doctors on more than 1 occasion chasing the prescriptions up something I know goes beyond their job role a very anxious person i ask alot of questions they have remained patient with me throughout Pontnewydd pharmacy keeps the meaning of caring for your community alive something which is hard to find these days their priority is their customers this hasn't changed during the last several months of covoid... Nicki thank you for your help a lovely lady who again has gone that extra mile.....Also thank you to Gemma the pharmacist who again has helped the kindness from both of you is really appreciated. Amwar (I've probably got the name and spelling wrong apologies for this) whos the pharmacist the majority of the time has again helped me with arranging and chasing prescriptions from the doctors realising the stress it was causing he dealt with the issues himself the advice given is always detailed and correct advising me about medication i should have already known a very talented pharmacist who I'm sure will go far with his career......thank you. Thank you to everyone at the pharmacy you really are a trouper of a team anyone needing a pharmacy or advice use Pontnewydd pharmacy
March 2021 by Peter Roche
Nothing but problems at lloyds croesy, first time here and will permanently use this pharmacy going forward
March 2021 by Ian Harris
Always a queue, popular lndepend chemist, very obliging, and polite.
March 2020 by Catherine B
Recently moved from my local pharmacy to here on recommendation from a friend. What a difference, no more getting stressed because that's all I had from my previous pharmacy. To actually receive my medication on time with no hiccups is wonderful. Staff are helpful too. So glad I changed, just wish I had done it years ago.