March 2024 by Beth Lloyd
What a marvellous experience I had at Three yesterday morning!. The friendliest most professional group I've met in all my "mobile phone" query experience. India and Tess - thank you for making a geriatric technophobe very happy x
February 2024 by Ally Adam
Came here with my boyfriend to get a new phone. We were seen to by Lewis and Tessa both very lovely and extremely helpful. Couldn?t have asked for better customer service and we walked out with big smiles. Thank you Lewis and Tessa!!!
February 2024 by Nantgaredig
Absolutely incredible service from India and Lewis today at the Carmarthen store. No pushy sales talk here, just relaxed and helpful advice and top notch service. Lewis took time to understand our needs and came up with the perfect recommendation for our three mobiles, saving us money and significantly improving our 3 service SIM plans. Everything was explained in clear detail and our understanding of the offer checked and double checked to ensure we were 100% happy. The process was undertaken quickly and efficiently and in the most friendly and helpful manner. Thanks to Lewis, doing business with 3 was an absolute pleasure. Well done and thanks, we would not hesitate to recommend you to friends and family. Diolch o galon ???
November 2023 by GeoPatchy
I have never been in here, & never will again! We popped in for a coffee & chose a window seat before we ordered. I was just piling up the dirty cups & plates that were there - every table had dirty items on it, perhaps they had just had a busy 10am rush & hadn't time to clear anything up, not such an issue. I then went to sit down while my husband & child went up to order. The 3 seats were absolutely disgusting! The arms of the fabric chairs were crusty & hard with caked on dirt. Around the edges of the cushions were full of crumbs. This isn't just a day of dirt, this is from not cleaning at all. A quick look around showed the whole place was disgusting. Thankfully my husband hadn't ordered as there was no way we were staying in such a disgusting place to have food or drinks. If this is how they allow the public areas to be I dread to think about the hygiene practices behind the scenes! Thankfully we found a lovely little independent coffee shop up the road!
October 2023 by Jan G
I am always impressed by the friendliness of the staff. For instance, I have been seriously ill this year and the Manager Ben took time out of his break on Saturday to talk to me about my progress. It is so heartening to know the Staff care about their regulars although I find they treat all their customers well.
October 2023 by Peter W
Excellent place and coffee is best around. Always found staff helpful and is run efficiently. We'll done to manager and his staff, keep up the good work.
October 2023 by Isha P
Visited today with my family and whilst queuing with my mum, I over heard a member of staff speak poorly to a colleague of his. Speaking about tables needing clearing and how all tables needed rewiping but all while saying this, the man went off and spoke to other costumers instead of helping his coworkers during the busy lunchtime period. My father who was sat at a table waiting for my mum and myself, over heard the man talking to a customer about how he does everything and bigging himself up on general, which is complete wrong considering the trash and despicable man didn?t help ANY of his colleagues who were all very busy working hard. So DAN, be nice to your colleagues and never speak badly towards them in front of customers!!! The other members of the team on shift today were so lovely and shout out to the blonde trainee guy, you were very polite and friendly!
September 2023 by John Sitther
The staff were really friendly and helpful.
August 2023 by Wozza46
An elderly gentleman ordered his drinks and was dismissed for the next customer. It took another customer unrelated to get up from where they were sitting to carry his tray for him. Shame the staff can?t take enough time to read the situation instead.
July 2023 by Carol T
Lovely comfortable place to sit watching the world go by. Coffee is great and the staff are friendly and efficient. Dan and Louise are particularly welcoming anf make customers feel special
June 2023 by Steph Adelson
Hi I just wanted to sing the praises of Lewis & Dan at the Carmarthen 3 Store, especially Lewis, he has dealt with me on at least 4 different occasions & is a friendly & knowledgeable guy, he also has great banter. This occasion of getting an upgrade on my son's phone has been very challenging to say the least but through no fault of the store it has really been an up hill struggle. If it wasn't for Lewis, I wouldn't have persevered for the new upgrade but he tried his best to get things on track with the help of Dan (who btw makes a mean cup of tea) believe me it was needed. Thanks again guy's for everything!!
June 2023 by Kathryn D
Quite like this little comfy cafe, really disappointed they do NOT take cash! .. Costa it is then! Do they not realise that lots of people do actually prefer a cash society, and considering theres a costa nearby that was full to their empty makes you wonder?actually heard someone else say to her friend, no don?t go in there they don?t take cash!
May 2023 by MariaJane80
I can?t get over how dirty this place is, it?s unreal. Lovely staff and nice coffee but I?m now wondering what is lurking below my coffee, my hands are sticky form the water jug and my glass is too dirty to drink from, there are other worlds growing on the window sills they?ve been dirty so long. Looked at old reviews and this state has been reported around 7 months ago so I can see the problem is getting ignored. I might mutate into something else after I leave, I think the pond in the simpsons film is healthier than this place
April 2023 by dawn vaughan
I cannot thank or praise, Daniel and his team enough. Not only did they resolve my problems quickly, they saved me money.As a disabled person, suffering with anxiety. I had already entered the store, with raised levels. I felt the team explained things in great detail and even wrote information down for me. I left the store feeling a lot calmer than I had entered it.I am more than happy to recommend Daniel and his team. They are a credit to three.
April 2023 by leony Hall
The people that work in this shop are great. They go above and beyond and never make you feel that you are inadequate when struggling with technology. I have also learnt today that they are offering learning sessions to try and assist anyone who feels that they are digitally isolated or that would just like to learn more how technology can help us get more connected. This service in part is funded by the staff working voluntary overtime. Massive thanks to this team for all their hard work and they should be praised for their efforts. ???