March 2024 by Will Baker
Excellent garage
February 2024 by Ben Ghanizadeh
Lovely people and amazing service
October 2023 by Jay Anthoney
Absolutely fantastic customer service. Made the experience really quick and painless, very friendly staff. Highly recommend!
July 2023 by prp31313
Find this garage very trustworthy and honest after other bad experiences in Cardiff. Incredibly friendly too!
May 2023 by James Bull
10/10 would recommend. I brought my Fiesta in after its window was smashed and door lock broken. Straight away they were accommodating, they assessed the damage and gave the options available to me, which were straight up and clear. They were able to start working on the car straight away and was completed in the week! Very impressed and the car looks brand new again! Thank you so much! Great team!Service: Body & Trim
January 2023 by Zaraha81
I can't express enough how great these guys are! Super professional and nice people. Very very helpful. I wouldn't take my Frog (my little green Ford Ka) to any other garage.Services: Transmission repair
January 2023 by Julie Rhys
Extremely efficient and professional I would recommend this garage to anyone thankyou Joe ?
December 2022 by Leah Hyde
My wing mirror had been knocked off, this garage very quickly repaired it. The people who work here were lovely and very kind. I really recommend :))?????
October 2022 by Chiara Riolo
First time here. Came in the Morning for the MOT and everyone was so welcoming and friendly. They let me stayed in the waiting room while I was working remotly and with a prompt and efficient service they completed the MOT. They also offered me a coffee and offered the best service ever. Cannot recommend them enough.
August 2022 by Glyn Jones
Luan did 1st class job on my x5
January 2022 by Jack Smith
Been looking for a reliable trustworthy honest garage for a while since bringing my car to cardiff as a student. Needed work doing to gear box and drop links, called multiple garages which were just ripping me off with very expensive quotes until I called Universal Motors who quoted me a very fair labour price for the time and work that needed doing. Supplied the parts myself but they can also grab them for you too. Took the car to the garage, and was repaired the same day a few hours later. Great service, will definitely be going back for any other issues with my car! Cheers guys.Service: Transmission repair
January 2022 by E W
Horrific. Worst experience with a mechanics I?ve ever had. The rude woman with a bad attitude who does the phones(who ironically doesn?t like it when you cop an attitude back at her) is unprofessional and tries to get you to agree to have work done without a quote which is just ridiculous and absurd. How can I tell you if I can afford the work of you can?t tell me how much the work is? She then proceeded to say they couldn?t possibly quote without stripping the part which is false, as I suspected but wasn?t confident enough to question, as I managed to get a quote from another garage before they even had possession of the car. Worst service.
January 2022 by Mark Davidson
Sorted out my car which had a loud knocking sound. Found the problem quickly (water pump), and sorted me a car whilst my car was being repaired. Excellent value for money too. Won me over as a new customer.
January 2022 by Roger Obrien
Excellent repair, great service and all done in the stated time and at a very fair price. Exceptionally good paint work - a big thumbs up! Thanks.Service: Body & Trim
January 2021 by Annie Pullar
Sold me a car that has had problem after problem since I got it. They were not hugely interested in helping. Took it in, spent 5 days there (I think just sat there doing nothing), they told me nothing was wrong with it when I went to collect and by the time I'd got it home, exactly the same problem happened again... took it back (why did I keep bothering?!) for them to take it again for a couple of days and again, didn't sort the problem and then ignored all forms of contact when I wanted to know exactly what was wrong or if anything had been done... I took straight to a fantastic garage on Newport Road who sorted it instantly and had it back in a couple of hours. So disappointed, what a waste of time and money :/
