January 2022 by Anne Marie
I ordered some stuff on Xmas Eve for my two daughters I ordered them to collect (click and collect) on the 30th December all was in stock at this store. I have still not been able to collect my order as apparently two items are holding up my order. How I don't know as they were in stock. I have made a massive complaint and will take it to the top. How many others have ordered to collect and been left waiting not knowing what is going on. Online chat were not helpful. click and collect more like click and get old waiting this is unacceptable.
April 2021 by Anthony Westy Pemberton
friendly staff. Good stock. quality stuff. competitive prices..
June 2020 by Robert Boswell
We all fully understand the coronavirus thing, but sadly Dunelm stores in Wales are still closed. This leaves us to order online, which is great but can sometimes have its drawbacks. I have tried emailing Dunelm, but an auto response says your busy.... I have tried phoning customer service, but I was told unfortunately staff cant answer phones due to coronavirus and sharing of phones (still confused as to how this person answered his phone) ? So, before I attempt to part with a few Hundred pounds, can someone at Dunelm reply either by email, Phone or Quija Board...
November 2019 by Sonia Lorraine Bambrough
fantastic products staff really friendly . loved the bedding. cant wait to go back.
September 2019 by Sharon Brooks
Very helpful the staff .beautiful stuff to buy in there loved it .
September 2019 by Gareth Williams
Great place for all home furnishings ..great customer service here to.
August 2019 by Heli Paylor
Used the cafe today, very good service, well played out nice little children's area, very relaxing
July 2019 by Roy Treweeks
Good special offers. Nice shopping experience all round
July 2019 by Victoria Morgan
I love this place has all you need for your home and some amazing bargains, only problem is getting out 1&3/4hours to get from door to traffic lights
July 2019 by Cheryl Chambers
Excellent visit same every time I go there. ð???
June 2019 by Janet Mullen
I love Dunelm Mill. I have bought lots of things from there. I love my rugs and will only buy them from Dunelm mill.
June 2019 by Anthony Evans
Everything you need for the home under one roof at reasonable prices. Good friendly staff.
May 2019 by N L
It was our first time visiting.
February 2019 by Jessica Letheren
I visited Dunelm this morning without a clue of what to get. I asked Julie if there was someone to help me and she left loading the shelves instantly to assist.
September 2018 by Wai Lim
I booked an appointment to see the consultant about blinds
Came in and was told as she had a big order she canâ??t see us yet and after that she needs lunch and after that there maybe more appointments so to come back another time.
I booked this off work just to sort this out.
So I think the service provided was terrible
And I donâ??t think itâ??s worth my trouble of trying again .
When I asked to book a new appointment the response was â??sheâ??s usually free anytime just pop inâ? and that the computers were being used so canâ??t book an appointment ...
