November 2023 by Google user
Staff very helpful, I couldn't find what I wanted in store so showed a member of staff it online. He explained that if it didn't have click \\u0026 collect option, then it was an online product only.\\nHe showed me another item similar and had time to leave what he was doing to walk to the other side of the store.\\nStore is always clean, queueing was long as only 2 staff on tills \\u0026 1 had a problem.\\nOtherwise I'd recommend as it has a wide variety of household items.
September 2023 by Melanie Anderson
A get branch of this store. Lots of choice and well laid out. The staff are helpful too. Often have a good sale on, I've had plenty of bargains. They also have a great cafe here and the food is always good.
September 2023 by Keith Jenkyns
I would like to thank Mel working in café for her customer service in not only offering another plate to share panini but also a glass of water as she observed my needSuch a lovely gesture of decency, courteousness and warmth.
September 2023 by Rachel S
Had my item in stock, lots of bargains to be had it the reduced sections. Love the Paula cafe, especially the donut and coffee offer for £3.50
July 2023 by Sharon Brito
Wonderful service from start to finish. John who measured for curtains and then fitted them along with Dean. Stephanie who processed my order and went above and beyond. Thank you for a lovely quality product and amazing service. Will definitely be back again
July 2023 by Jayne Farmer
Shop is crammed with various household items.Lovely range of curtains and swatches for made to measure.Really helpful staff and good product knowledgeWill definitely be back.
July 2023 by Debbie Bennett
Plenty in the store to choose from. Fairly expensive but if you buy in the sale great. If you don't see size in store ask them to order on line for you, they are very helpful.
June 2023 by David Gillingham
Large Dunelm with large free car parking. Inside as well as the usual haberdashery stuff, there is also the Pausa Cafe.
June 2023 by Alison Dite
Had what we wanted but had to hunt down staff to get a heavy box for us. Good service once we'd found our way through the maze to the tills. Guy carried said box to car for us. Car park is horrible when busy
May 2023 by Gary's Garage
Just off a main road, so access is easy with a large car park. Products inside are lovely and well priced. Will definitely revisit the store to shop.
April 2023 by Joe3001
Great shop, went to return item. Was served by Sadia. Great customer service on both the return goods and our new purchases. We went shopping quite late so good to see someone with a smile.
April 2023 by Susan Huckson
The sales assistant was very very helpful and knowledgeable about net curtains. Unbeatable value. I found the experience good and even humour thrown in. Highly recommend the shop.
April 2023 by Linda Bowen
Always a good selection and fairly reasonable prices. I found some but not all I was looking for. I shop here around 4 or 5 times a year and would recommend.
April 2023 by abigail jones
I went looking for some foam that I saw online, it said it was in stock but I couldn't find it. I asked a member of staff who went above and beyond to find it for me. There was a mark on the foam so she offered me a discount without me asking. There is lots of parking outside the shop and a cafe inside. Would definitely reccomend this dunelm.
March 2023 by Lara McCo
I do love a mooch around Dunelm, it's got a great selection of everything you could think of. I love their towels and the selection of pillows and duvets is fab. I could spend a small fortune there.