March 2024 by Livv Brown
was getting some lillies for mother?s day and was struggling to pick , the store manager picked me some:, then came back to find me 5 minutes later with some nicer ones she?d gone to get, went out of her way to go and get more flowers & come and find me and help me. so lovely
February 2024 by Craig Adams
A larger than usual Asda store with a large variety of options to choose from; including clothes, household essentials as well as food and drinks. My wife really likes it here. It is her favourite Asda store.
February 2024 by Biju Joseph
Sorry.. I shop from the store from 2018 almost every week.. even 2-3 times a week.. but stopped and searched today for no reason... ???
February 2024 by Cameron Carnegie
Fab Asda, huge amount of self scans so queuing isn't usually a problem, other than that it is your typical Asda, there is tons of parking althoigh there have been struggles to find a space before. Staff are helpful when needed, I have nothing bad to say, overall great Asda
February 2024 by David Collins
Helpful staff and great choice of products.
February 2024 by simon walsh
It's OK, like all stores, it stocks just about everything, it's clean, staff are nice, easy parking etc etc
January 2024 by Sammy Khan
The store itself has gone down hill! Some staff are rude enough (I understand your picking someone else?s shopping) however there are still customers shopping in store and you should be mindful of this when doing your picking instead of blocking the way with your carts.I also went to use a back to school voucher - £3 off when spending £20 on school items which I did but asda wouldn?t let me use the voucher. None of the staff could tell me what the issue was, I was even told the black boots were not school shoes but when going on asda website, they are listed under back to school shoes! Maybe the staff don?t have enough knowledge of products around them as a member of ?george? was called to customer services and she also could not tell me if they were included or not? I think more training needs to be done or be a bit more organised. I ended up refunding all the items just because Asda did not honour the £3.00. Shocking service that is when I spend probably about £800-£1000 in that Asda alone each year!!!
January 2024 by Steve Green
4 hours waiting for click and collect... Looks like either a lack of proper business continuity or greed has encouraged them to over-book collection slots this Christmas. Thanks Asda.
January 2024 by Nicola Baker
It saying on web site open till 12am when I went to asda pentwyn they closed at 10 misleading
December 2023 by stephen sowsbery
Currently standing in line for a checkout wit 10 people in front of me waiting patiently to be served yet there are 4 unmanned tillsThe self checkout tills are rammed
December 2023 by Raymond Crouch
Very busy store easy to park, some nice bargains to.
December 2023 by Donna Aldridge
Love Asda, all their stores I've shopped in are excellent.?
December 2023 by Becks
Sally on Customer Service desk is unhelpful and very rude. Was sent over to Customer Services today from The Post Office to help me print a label. Sally had a disgusting attitude and shrugged her shoulders and replied " don't know why they sent you over here, we don't get training to work the machine". She was relating to the digital photo machine next to her desk . Well how unfriendly and unhelpful can you be. Asda you need to get this person back in the training room her attitude is unacceptable. In the end the lovely Michelle from the Post Office took her time to come over and help me with it. I was gobsmacked at the stinking attitude of one of your staff!
December 2023 by Rachel Gilbert-Jones
Craig in the bakery went out of his way to help another customer. She was carrying alot and he went and got her a basket. Which resulted in her purchasing more items. He was kind and friendly to very customer he spoke to including myself. Huge thank you to Craig in cardiff gate asda bakery
November 2023 by Shafiq Ahmad Chughtai
Standard asda with petrol pump