Shoe Stores in Caerphilly, Wales

“Caitlyn was very patient and helpful in helping to find the perfect school shoes for our child. She brought all sorts of styles and sizes of shoes to be tried on. She explained her thought process with the sizes and styles. We were very pleased when she managed to find the right pair of shoes. ?”

“Called in advance for a specific pair of trainers in a specific size that they didn’t have in my local store.The girl who answered the phone was very efficient and helpful. She found the shoes and held them back for us.We arrived 20 minutes later and she went and got the trainers for us to try on and we had a lovely chat at the same time.Excellent service.”

“They did not have the shoes we wanted in the correct size. We went in the shop on Thursday and the helpful young lady said I could order them and have them delivered on Tuesday free of charge wjich we did. They arrived on Monday and we are really happy with them.”

“Visited the Cearphilly store today and was greeted by a pleasent young man at your till. He was engaged in the most exasperating phone call with another customer. Even standing away from the phone we could hear your staff member was doing his very best to provide the phone customer with the best service he could dispite thier inability to provide your staff member with the most basic curtousy. He did a great job of the serving us and keeping his cool on the phone.”

“Rebecca is so helpful and speedy. Thank you for your excellent customer service.I had ordered some shoes online, decided i liked a different colour and within 10 mins ON A SUNDAY, I had completed an exchange and reorder and picked up the replacement pair the next day! Fab.”