March 2024 by Matthew Craig Williams
I recently visited Timpson on Cowbridge Road to have two of my watches resized and I was met with outstanding service that truly deserves recognition. The young gentleman who assisted me was the epitome of professionalism blended with a genuinely friendly approach.His welcoming demeanor was not just refreshing; it completely transformed my customer service experience.Having had a less-than-favorable encounter at another local Timpson branch, I approached this store with a bit of hesitancy. However, any concerns I had quickly dissipated thanks to the positive attitude and expertise of this particular employee. He attentively listened to my needs, provided clear and knowledgeable advice, and proceeded to resize my watches with skill and efficiency.What struck me most was the pride and care he took in his work. It's not every day that you come across someone who not only performs their job well but also does it with such joy and enthusiasm. His attitude reflects the kind of customer service that all companies should aspire to provide.Timpson is indeed fortunate to have such an individual representing their brand. It's employees like him that not only draw customers back but also inspire them to share their experiences with others. The level of service I received was exemplary, and I will without a doubt return to Timpson on Cowbridge Road for any future needs, confident in the knowledge that I will be in capable and caring hands.To the young gentleman who resized my watches: thank you for your exceptional service. You are a credit to Timpson, and your professionalism and warmth have not gone unnoticed. Keep up the fantastic work!
February 2024 by Krushal Patel
Went in to resole my shoes. Top job!
November 2023 by David Wintle
Went to this place ask for a battery replaced in a watchI was quoted £20 scandalous what a rip off ....
July 2023 by Leighton Roberts
Had replacement car key, new blade and fob for 50 quid in 1 hour. It works perfectly. Will use Timpsons again.
June 2023 by Will Carter
Great chaps. Used for drycleaning mostly, as well as the occasional suit alteration. Very accommodating, especially to regular customers
June 2023 by Dawn Snowden-Hunt
I had my battery changed by a very helpful & polite man in Timpsons
March 2023 by Maria Turner
Really poor job, paid £12 for heels and should have done it myself would have done a better job
March 2023 by PhilipManghan
Ford Focus ignition fob battery. Great advice. Excellent service. Thank you.
January 2023 by Andrew Williams
Very good quality service always. Excellent.
August 2022 by Luke Evans
Andrew was very friendly! First impressions last. I only went in to drop suits to dry cleaned. Let?s hope the suits come back to a good standard as I will return there again.
Very help, informative. Reasonably priced products.
January 2022 by sonia thornton
Wasn't able to have my garment dry cleaned but the man was very helpful
September 2021 by Gavin Jones
OK but security all family in way of the doors all the time
August 2021 by Nikhil Raj
Done my house key duplicating here, so fast and professional.Situated within the Tesco Extra compound.Key cuttingShoe worksWatch repairDry cleaningPhone repairing etc.
August 2021 by Redders
5 visits multiple keys that didn't work, won't be returning