October 2023 by Shawn Gwyn
Avoid this shop at any cost! Unfortunately I can not give 0 star to this shop, the lowest review is 1 star.The counter staff's manner is very unhelpful, refuse to exchange a pair of nike trainers I bought only 6 days ago, which have a problem with the sole. They give me few different reasons, but none of them make sense. I also spoke with the store manager, and I was told the same answer that they refuse to exchange. They believe it is not a manufacture fault, but the trainers are designed like this. They also suggested me call their helpline to seek advice. And the helpline said, because this is not an online order, I need seek help from the local store.This shop will find 101 reasons to refuse exchange or refund, even you brought a malfunction item within 1 week.AVOID this shop, totaly rubbish!
September 2023 by Ter Mac
Unbelievable. Bought two water bottles next to the till which both had stickers saying ?mix & match £10 each or two for £16?. They were next to each other on the shelf. I bought two and paid but noticed literally just after I paid that I was charged £20 (so didn?t have the mix and match discount).The cashier apologised for this and called the manager who went on to explain to me that the bottles had to be the same bottles for the discount.I challenge this as what is the point of ?mix & match? if they had to be the same (ie a match and no mix). The manager said they had a different colour top forThe bottles but had none in stock and that would be the ?mix?.I said to the manager that surely as the manager he thinks this is misleading to have the bottles next to each other with the mix & match stickers on but not being able to mix and match them. He didn?t agree with me and simply offered me a refund but by that time my 10 year old daughter was holding both bottles in her hand so I wasn?t going to take one away from her.I asked for a copy of the complaints procedure and was told to go online for it. Seriously Sports Direct, this is how you treat people!!?I then said to the manager that surly as soon as I leave he will separate the bottles and put one on a different shelf so this doesn?t happen to anyone else and he said that he sees my point but also sees his point and is happy with the bottles where they are.Lost for words with the customer service and sure trading standards would agree with me which I also told the manager.
July 2023 by Paul Thomas
Excellent bought a pair of trainers 70 % reduced. Looked elsewhere and they are full price so this was a great bargain
February 2023 by Liz Cooper
Following a poor experience at Leckwith store, this store staff were informative and helpful. I purchased exactly what I wanted.
January 2023 by Barrie Jones
Tons of stuff there. Very clostraphobec for me.
January 2023 by mark grey
Nice friendly helpful staff
January 2023 by Nigellus Latin
The online options always seem way better than what is often instore
July 2022 by Fred Flintstone
The online options always seem way better than what is often instore
July 2022 by Nigel O'Shea
The online options always seem way better than what is often instore
April 2022 by matt7541
It's ok if you shopping for the kids no serious daps for the conosure
April 2022 by Anish George
Great place to buy sports items
March 2022 by Phillip Toombs
Visited to buy hand luggage bags ready for our trip to Spain in April. There were plenty of sale offers throughout the shop for all types of shoes and sports clothing. I found a travel bag reduced from £27.99 to £9.99 what a bargain. Well worth a visit.
January 2022 by Ian Thomas
Pretty much the same as all the other S.D.coms
January 2022 by Stu Jones
Jack grealish helped me find trainers ?
January 2022 by Stephen Owens
Good place to shop
