October 2023 by Alasdair MacK
Big warehouse store and friendly, helpful counter staff.
July 2023 by Gwyn Williams
Went looking for garden plants, knowledgeable staff, friendly and competitive prices.
June 2023 by Dave Thomas
Whole store in desperate need of thorough clean and update, Staff cheerful and helpful, item we wanted was in stock for a change
April 2023 by Google user
Excellent Home Improvement store. Lots of choice in garden centre and paint. Staff were all very friendly and helpful. Some good deals on at the time of visiting as well.
April 2023 by David ?Dae? Thomas
The store feels a bit dated, but there is a wide range of products to choose from. What stood out to us was the friendliness and helpfulness of the staff. On both of our visits, we were served by a lovely blonde lady whose name we haven't caught yet. She is always super friendly and makes you feel like you are her top priority. She is a credit to this store and definitely brightens up our shopping experience. Overall, despite the dated feel of the store, the helpful staff make it a pleasant shopping experience.
April 2023 by Dean Harvey
Excellent Home Improvement store. Lots of choice in garden centre and paint. Staff were all very friendly and helpful. Some good deals on at the time of visiting as well.
April 2023 by John Denton
Could not purchase folding tables in shop so arranged for delivery.The tables arrived, unpacked, dented, scratched, soiled (where the delivery men had dropped them a few times onto concrete and mud) and not fit for purpose.Atrocious delivery service and quality of goods. Sent all 10 tables back.
April 2023 by Amy Osborne
My parents bought a bathroom from the Bathstore here and were recommended a plumber by the staff in Bathstore, which my parents ended up using. However, the plumber swiftly took £1500 off them upfront, came every day for a week but didn't actually do any work, asked for more money off my parents even though no work was getting done and when my parents refused he packed up and left - taking £1500 and leaving them with a completely empty bathroom.He's since blocked their numbers, their Facebook, email etc. Now my parents have savings left to pay another plumber to fit their bathroom.I just can't believe a large company like Homebase can recommend this type of person - a person who scams old people out of thousands of £££ and runs off like its nothing...
February 2023 by Petula Mathias
REALLY helpful lady on the help desk! Patience too with two old gits who didn't have a clue about paint and stuff!!Sorry to see wallpapers being phased out, someone on the influencer sites said it was too old hat now I expect!Then, I've never been one to follow anyone's trend but mine!!!
January 2023 by Conway Hawkins
Good choice of goods but where have all the staff gone?
December 2022 by Julie philpotts
Went to homebase in bridgend this morning struggled lifting a large box with z heater in it , a member of staff who's was putting out tickets watched me struggle didn't ask or offer assistance I'm an oap .Went to the tills the girl on there had a face like a slapped dap asked are you finished then proceeded to take payment. Another lady the only one Went and got a trolly and said about a ramp outside to be carefull will not shop there again the drop is tired ans so are the staff well the ones I encountered
December 2022 by Tim Newark
Wouldn't send me the last halogen heater because of "pat testing". A pat twst takes 2 minutes. Quite obviously the woman on reception desk couldn't be bothered. Couldn't tell me when they would be able to deliver one to me either.Absolute waste of time shop no wonder they're all closing.
December 2022 by ANGELA LLEWELLYN
Staff was amazing. Ordered a sideboard on line for me..also had one in the store. Was really happy with my purchase xx
December 2022 by Andrea Morgan
Very good service today from the man upstairs in the bathroom dept, thank you so much ?????
October 2022 by Ian Pettit
liked the store but the trafffic in and out of this retail is horrendous, mainly because of the drive-thru KFC.
