September 2023 by Richard Peckham
I had tried several jewellers before this one, none of them could reduce a ring by 6 sizes. I walked into this very friendly jewellers, and was welcomed in, I explained what I wanted done and the lady took it to the in-house jeweller and within a few minutes I was informed that they could do the work and at an excellent price. I was very impressed, so went ahead. The work was completed to a very high standard, and in a very quick time. I collected it, and I was over the moon. I was finally able to ask my partner to marry me on one knee, and she said "YES" and my fiancé now wears the adjusted ring ? and she loves it. So, a very BIG thank you to the staff here from my fiancé and I, Richard and Alison Peckham
September 2023 by Linda Jones
Had watch sent away for repair excellent service and kept informed by great member of staff
January 2023 by Caroll Percival
Absolutely fantastic service today you were all so kind and repaired my pendant on same day I brought it in I have never been with out this pendant since my dad died many years ago I'm truly great full to James for this repair today top class service
October 2022 by Andre Weaver
Excellent service and very helpful. Shopped with son in law to be for a ring for my daugther.. After service was another plus point. Well recommend. Thank you.
June 2022 by kath thomas
Excellent service.Could not ask for better.
February 2022 by CarlJ-36
Popped in on the off chance my titanium wedding ring could be enlarged, as everyone has said no way!! Its way too strong and could destroy it, and on my head I said yes!!! What propper craftpersons are about and he did it!! Heated&quenched it from red hot and 2 sizes up.....!!! Overjoyed is not the words THANK YOU!!!!
December 2021 by Ceri Jenkins
Had 3 rings resized. I was delighted that they didn?t have to be sent off, completed on site and quickly too. Returned to the shop to collect and they had a good clean too. Fantastic service - would definitely return. 5 star service
November 2021 by Shane boi williams
I called today regards commissioning a bespoke ring for my partner who has a very unique taste, platinum setting with salt and pepper diamond (which I know is flawed) to which the person on the phone laughed!!!This infuriated me so I shall shop elsewhere.
October 2021 by Rosemarie Bubb
Had my Geneve solid gold watch repaired and serviced here. I was very pleased with the service I received and the pleasant staff. I would certainly go here for any jewellery I wanted to buy.I would recommend them anytime
September 2021 by Denise Lane
Excellent speedy service! Lovely staff! Very pleased with my repair,at a good price!
September 2021 by Joanne Harry
Fantastic service, won't go anywhere else for jewellery
February 2021 by Paul Hutchinson
I had purchased a bespoke shaped platinum wedding band from another company for my partner which should have fit snuggly against the bespoke engagement ring but it did not. With the wedding only weeks away I was beginning to panic. Maria and James could not have been more helpful which was particularly pleasing considering the Covid restrictions in place. Within AN HOUR James was able to adjust the shape of the ring to make the desired snug fit. One happy bride to be ! Thank you both.
June 2020 by Chris Fix It RS
I have been dealing with Dewi Griffiths for years and have had a warm welcome from all staff on every occasion.James has made in total 5 rings for me as well as a necklace and a pendant for my partner, the quality and skill is 5* also the Gold/Platinum/Palladium selling price is the best in Bridgend.I?ve never had a bad experience!Kind RegardsMaurice
October 2019 by MargaretD-152
I took a brooch to this jeweller for pin to be replaced .worn once after "repair" and it fell apart ! Took back to shop --- NO apology and was told I was not due a refund. I will not use them again Terrible service!!!
September 2019 by Alex Harkins
Good people to do business with