January 2024 by Lesley Edwards
Great only place open weekends and holidays
January 2024 by Toni
Good shop with many items, went there and bought some aftershave.Good selection and fairly priced.
January 2024 by apriliamark
The staff member I dealt with was rude and unhelpful. Would rather shop online than visit the store again
January 2024 by Anthony Golebiowski
Helpful staff and good service
December 2023 by Susan Price
I went to the Bridgend store on Friday 22nd December to purchase some Canestan cream for my daughter. There was one woman behind the pharmacy counter who was quite busy, the counter by the side of the pharmacy was unmanned, but I could see the cream at the bottom of the counter right on the edge. I picked up the size I wanted and proceeded in the direction of the checkout with some other items. I was approached by a lady, who literally snatched the cream from me and told me in a very rude manner that I was not allowed behind the counter to pick up a product.I pointed out that there was no one at the position and pharmacy was busy, I certainly wouldn?t have walked right up behind the counter and help myself. I was so shocked I went to my partner and said we are leaving but as she pointed out I should complain. So I returned to the counter where this lady was now at and actually serving. I asked for return of the Canesten and put my other items on the counter. At this point I told her how rude she was and at 64 I do not expect to be spoken to in this manner and told her I would be complaining. Her name is Bev Harris and I think she could do with a course in customer service techniques. I wanted to send an email to the store, but have been unable to find an address to do this.I would certainly like some form of communication from the store as this is more a complaint rather than a review.RegardsSue Hillman Price
December 2023 by Carl Jenkins
Lovely shop, Not many big name shops left in the market town.. something must be done otherwise there be houses built inplace of it all......
December 2023 by Dyfrig Price
Always good service in.boots
December 2023 by stephen channell
I would like to say a huge thank you to Paula on the Beauty Department of the Boots store in Bridgend. I have been plagued by very sensitive skin all my life and keep hoping to find something to help tackle the problem. Paula suggested trying the new Boots Derma solution cleanser as a product that might help me and I am delighted to say she was right! She listened to my problems and gave very helpful advice, taking time for me, which was lovely. Many thanks.
December 2023 by Lee Read
Where to start with this store.. It's untidy and closed on a Sunday. Further more, the pharmacy staff are so unhelpful. They walk away and chat amongst them selves while there is a visible queue of customers waiting for help. I stood in a queue with elderly people behind me, only to be ignored multiple times. I have a short lunch break and I don't have time to listen to their idle chit-chat and gossip.They need a good store manager to shape them up! They look like a store waiting to be closed down!
December 2023 by Toni P
Boots in Bridgend is one of the last surviving of the original shops left in the town center.Its so expensive unfortunately and the shop always seems empty. Shame it cant match other shops prices thst sell the same stuff.
October 2023 by Norman Norris
Service is always good, just the waiting that spoils the visit. There do not seem enough staff at the pharmacy counter, so had to wait quite a while before being served.
August 2023 by Amanda Edwards
No one available though to ask about the makeup and number 7 brands.
August 2023 by Alexandru Ciubotaru
Rude, unhelpful staff, especially the older women, they look in disgust if you have any questions and no motivation to help, like you are bothering them
July 2023 by Teresa Barley
Not bad but have cut back on alot of stock
July 2023 by mark
Staff are extremely helpful and store is always clean