March 2024 by Claire Williamson
Poor experience tonight. Completed a big shop, no checkouts open at 17:30 so I had to use the self scans. No carrier bags either, which was not great, and the frozen section looked like the food had just been thrown in the freezers! The staff appeared like they did not want to be there. Lots of people stacking shelves but no help for the checkouts!
March 2024 by Robyn Loxton
Absolute pathetic older women with black curly hair would not let me buy paracetamol without ID I am nearly 28 years old I understand challenge 25 but I am quite obviously not under 16years. So I said fine stand there and take the rest of my shopping of while your at it I?ll go to Tesco instead. Pathetic I have a chronic pain condition and was not in the mood for a jobs worth I never ever get ID for paracetamol anywhere else. Tesco is closer to me so will go there from now on.
February 2024 by Andrew Whelan
One person on the till even self service jammed you company policy stinks
February 2024 by mark collins
been using home delivery for our groceries for five years we moved in November to postcode cf62 5ea but it is not recognised even though Morrisons and Tesco deliver here Asda does not very disappointed with the slow update of the postcode on their website for grocery delivery
February 2024 by Wayne Hollinshead
Cluttered aisles shelves in complete disarray personnel shoppers blocking aisles a lot of self checkouts not working and nobody seems to care very poor.
January 2024 by Karen McCann
Very easy shopping, trolleys for disabled accessible, toilets clean and convenient. Cafe a bit scruffy but food excellent staff around store helpful, knowledgeable and friendly..
December 2023 by Jason Davies
A lot of can't be bothered staff especially around basket tills behave like they own the place maybe a bit more time spent in customer service ?.
December 2023 by Martin Weller
When you need Asda petrol ?? it?s a great place to go
December 2023 by Niamh Amos
I've ordered three online deliveries from here, two on my current Asda account and my first one was an account I couldn't access anymore. Many things get substituted every time which makes absolutely no sense because online some things say "out of stock" but other items are fine until you pay, only then is it out of stock and substituted. My daughter's nappies are size 6 but 2/3 times I've ordered they've been swapped for size 7. They'll fit in a few months but for now completely useless and I'll have to go to my local Tesco for them now anyway. I booked a 8pm to 9pm slot and it's currently 9.49pm and still no sign. Order details still say estimated delivery time 9.41pm and hasn't been updated. My delivery driver is Shaun and has finished the deliveries that made him late about 9.30pm so what's the hold up? Very shoddy communication. Highly debating doing online shopping from another supermarket because these issues keep persisting.
December 2023 by Emily wm
Id give it a zero if I could, used to shop here every week but the last few times Ive come in I have not been able to buy basic products such as fresh fruit, mince and other items. I now shop elsewhere
December 2023 by Chas Boyo
We , for the first time tried out the Cafe in Asda in Barry. We owned a Bar Restaurant for 23 years. We found the Tomato Soup to be of a good thickness and taste but was only just warm. The Coffee was excellent in taste but was only warm. The young employee had no personality, showd signs of not wanting to be there. Made no eye contact. Morrisons employees in there Cafe nearby have Staff that have personalitys and manners. You felt welcome there. Needless to say. We won't be using the Cafe in Asda Barry Again.
December 2023 by Mia Beadsha
Would have given 0 stars if I could.Do not bother doing click & collect its quicker just going in the store.Waiting outside Asda at the collection point for 25 minutes.
November 2023 by Michael
Good variety at OK prices. Self scanners never work
November 2023 by Nick Powell
I have shopped in many Asda stores, and this one falls way short of the standards found in other stores. The place is cluttered and untidy, and so many of the shelf labels display different prices to those that scan at the till. I have found that most of the staff don't care less and are quite rude. There are a few exceptional staff who go out of their way to help, shame that these few weren't able to train other staff and managers. The store is an embarrassment to the chain as a whole.
October 2023 by McW
Absolutely terrible branch of Asda. The Barry branch feels 'dark' compared to all the branches of Asda in Cardiff, can't put my finger on why exactly but it definetely has a dark and gloomy feel to it. The staff and sadly the customers, whom I pressume to be Barry locals, are also far FAR ruder and more hostile than at other braches.... word of warning: one of the self checkouts on the 'cash and card' side has a small sign selotaped to it stating 'card only.' You cannot see this sign from where you are standing in line waiting and it's only visible as and when you get to the checkout. God forbid you make this simple mistake of going to this checkout intending to pay with cash, see the sign, and then have the audacity to ask if 'this accepts cash..?' to one of the angry and anti social staff that man the self service checkouts, only to be met with a rather aggresive and seething reply which smack of 'I hate my job, hate Asda, and hate people' type reply from one of the awful awful staff memebers chastising you for 'not seeing' the sign (which you cant see from outside of the checkout area) and for having the nerve to bother thier private conversation between themselves or the local nutter/misfit whom they all seem to know. Never anything in stock by the way.... stay clear of this place, it's really really terrible.