Of all the local banks, this seems to be the one where it is easiest to talk to an actual human being. I have accounts with other banks too, and they are usually fine - except when there is a problem and you end up 'chatting' to some robot online which can't deal with complex requests. So, horses for courses. I tried and... read full comment
January 2024
Closes too early
March 2023
Why shut at 3 on a Friday? Most people work all week and when they need urgent statements are unable to do anything
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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