December 2023 by Marj Page
Scammers, claiming the parcel has been delivered and took a photo that is not even our door! 0 star this should be, appalling and deceitful service. This should stop! You should know your staff are untrustworthy.
October 2022 by Ashley C
I have nothing good to say about this depot, the staff here that cover the local area have been dreadful since the recent change especially! The staff doing the walks are rude, unhelpful and it?s clear how much they can?t be bothered, they will literally complain and have a moan and groan about anything destroying the community spirit which Royal Mail used to be a big part of. Shame it will never go back to those days and I?m hoping someone will take over what you do now and provide a better service.
October 2022 by Ashleigh B
I have nothing good to say about this depot, the staff here that cover the local area have been dreadful since the recent change especially! The staff doing the walks are rude, unhelpful and it?s clear how much they can?t be bothered, they will literally complain and have a moan and groan about anything destroying the community spirit which Royal Mail used to be a big part of. Shame it will never go back to those days and I?m hoping someone will take over what you do now and provide a better service.
August 2022 by Carys Hayward
Went here today rather than the post office as I wanted to post a parcel with tracked delivery. Had some queries as I?m not used to posting this way and the man who served me was very kind and helpful. Really appreciate the excellent customer service!
May 2022 by Louise Franklin
Service is good. Any parcels due that we're not home for are usually left in a safe place - if not we can easily pick up at the depot. The only complaint is that the postman leaves our gate unlocked - enabling our dogs to run out. But hopefully that has been resolved now, as it's now been reported.
January 2022 by Robert James
Posted item by Royal Mail 48 with delivery 2-3 business days but on business day 7 the item has only made its way from here to Cardiff. Very poor service.
January 2022 by Alin Dumitrescu
Disgraceful service!
August 2021 by Craig Russell
Only open for 2 hours a day and shut everyday before 10am. Then possibly open for 2 hours in the afternoon on odd days. Yet they won't leave the parcel with a neighbour and take it straight back to the depot if your not in. Some of us work and can't get there at the 2 hour time slot they're open for. Royal mail is becoming a bigger joke than hermes. Nothing royal about the service whatsoever, the Queen should be ashamed to put her title to it.
November 2017 by Jake Thomas
Attitude on staff when wanted to get my parcel I rang the bell the first time and waited for 5 minute I then held the bell in till someone arrived he then got my parcel and slammed in on the top, which happens to be fragile, wouldn't recommend going there unless you really have to i.e you have too!!
