I recently had my current account cards rejected at the local post office. After attempting to use them in an ATM, and achieving the same result, I visited the Washington branch of Santander. I would personally like to thank Jayne who went above and beyond in order to address my issue. She took me through the process of... read full comment
December 2021
I recently had my current account cards rejected at the local post office. After attempting to use them in an ATM, and achieving the same result, I visited the Washington branch of Santander. I would personally like to thank Jayne who went above and beyond in order to address my issue. She took me through the process of... read full comment
September 2020
Rude, like being told off for not using the machines and wanting customer service, they tell elderly people to use the machines when they probably never used a computer in their lives, there are only two customers tills but approx 6 people walking around telling you to use the machines, people come to the bank to be certain... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.