January 2024 by Andrea Smith
Visited River Island, Washington on Christmas Eve, saw a lovely jumper i had looked at previously was now in the sale. Approached 2 young members of staff engrossed in conversation, asked if they had a size small in the jumper. Before i had barely got my words out, 1 of the girls said everything was out!! I was quite disappointed, but luckily the other girl said she would check the stock out back. Minutes later she returned with a handful of the jumpers and the size small i requested, which i bought. Maybe a bit customer service training wouldnt go a miss at this store...but thanks to the girl who did actually assist and add to the River Island sales on that day!
November 2023 by Tracy Lant
Daughter loves the clothers
October 2023 by Colin Neal
Not everyone's choice but a big store
September 2023 by Lynn Cameron
Lots of new clothes in-store for autumn
June 2023 by LESLEY PATTISON
Excellent customer service and very helpful staff
June 2023 by Google user
Excellent customer service and very helpful staff
February 2023 by Elaine Hume
Love there clothes for adults and children
August 2022 by Edward Staite
Well organised,some good bargains
August 2022 by Vita B
Bought a children's suit in the shop today, it was on discount as the bottom and top were different sizes. The lady at the desk asked me if I knew that the purchase was non-refundable - I said I did. She took out a pair of scissors and said she had to cut the labels to make sure I didn't return it. It's horrible. To ruin the integrity and aesthetics of an item because of so much distrust of customers. To be honest, I didn't even want to buy from them at all after that. It was a disgusting experience. Although in general the shop and staff are always at a high level. It's a pity they have to spoil the impression with such details and is very strange that she could not make a note on the receipt etc that the item was non-returnable without damaging the item itself
August 2022 by melvin miller
More for women then men but had some canny stuff in
July 2022 by susan naisby
Some great bargains at the moment
July 2022 by Joyce Anne Baker
OK if you wants clothes for girls nothing really for boys
June 2022 by Tracey Hill
Service by the young lady with piercings who helped me with my boots was second to none.She is always friendly and an absolute credit to your shop!Talks to customers with an extremely caring attitude.
June 2022 by Tally Smith
Service by the young lady with piercings who helped me with my boots was second to none.She is always friendly and an absolute credit to your shop!Talks to customers with an extremely caring attitude.
June 2022 by les dakers
My wife loves this place, more clothes.