March 2024 by Rachael Young
The staff were very friendly and very helpful!
March 2024 by Stephen Taylor
On time. Polite. While you wait. Slot that suited me.
March 2024 by Keith White
Great service. Work carried out swiftly and to my complete satisfactionEngineer respected my car and was helpful and friendly
February 2024 by Susan Moule
Very friendly and helpfull and got me back on the roadThankyou
February 2024 by 005
Good advice and very helpful staffand great price for wheel alignment!
February 2024 by Valerie Colquhoun
Excellent customer service and exceptional value.
February 2024 by Rachel Whelan
They were friendly, attentive and kind.
February 2024 by Alan Smith
Great staff, Kris the supervisor was a great help He certainly knows his suff
February 2024 by Chris Nicholls
Good polite service .Fast and efficient
January 2024 by Robert Napier
Very good informative , friendly and efficient staff. Work carried out very well
January 2024 by Janet Pollington
Very helpful staff, sorted my puncture out. Left my car while I went for lunch and did some shopping then they rang to let me know that it was ready.
January 2024 by Caitlin Platt
I had a horrible rattling noise from my exhaust so I went on the Kwik fit website and the closest appointment was for the following Friday so I booked it; I had several reminders of the appointment and arrived 10 minutes early to be told that they were short staffed and could I leave the car or return at another time? I wish they could have told me before as I wouldn't have wasted 4 days waiting for the appointment and gone elsewhere. I informed them that I was due in work that afternoon so they quickly put it on the ramp and told me that the exhaust was fine but work was needed on the heat guard; no offer for a further appointment. They were friendly and I know staff illness cannot be prevented but informing me of the cancellation would have been nice.
December 2023 by Nigel Talbot
We had a puncture at Silver Link shopping centre, North Tyneside & were able to make it to the Kwik Fit service station near by. Despite being both late & very busy, your staff Chris & Michael squeezed us in & did the repair. Excellent.
December 2023 by George Barker
The service was good, and the customer service was excellent. Very informative and told me of everything that needed doing, why, and explained it in detail. However, the main reason I brought the car in was not fixed (misfires when accelerating, likely caused by spark plugs needing replacing). I am waiting for a phone call from one of the staff to get them replaced still, 5 days later.
December 2023 by Robert Pendrich
Staff were very helpful and friendly, took time to explain issues and explain problems.
