March 2024 by Lady Sunderland
So back no nice and friendly customer service as it should be. The owner is usually quick to sort things out
February 2024 by Jaybird
Huge shoutout to Post Office clerk Louise for going above and beyond to put me at ease regarding an international Amazon.de return. I've had an enormous headache dealing with Amazon Germany (HUGE UNDERSTATEMENT) let alone my local Post Office lady, who I'll be sure to slate review wise for being so utterly unhelpful, brash, clueless, and dismissive of my concerns.I was told by my local branch that the address was not complete on my package. Despite the return being printed in full from Amazon's app and followed to the letter in placing and completing all boxes and required signatures on the paperwork. I cannot further fill out an automated address given to me via Amazon's app - I have no further details to give. Apparently the last clerk I spoke to couldn't wrap her head around this and spoke down to me as if I was the one who was intellectually challenged.Went out of my way to take it to Chester Road where Louise listened to my concerns and oversaw my entire return, making sure to highlight tracking numbers, and advise me to shorten out my return address on the form given the poor formatting provided from Amazon. While it's still unknown whether the package will make it to them or not, the fact she reassured, educated me to prevent future mistakes, and did everything in her power to work within the complicated limits given to me by Amazon was just astounding. Fantastic service.I hope you read this, Louise. Thank you so very much. You've made what should have in the end been a simple purchase and return much smoother. I'll be sure to come back for more complicated or important deliveries. Your experience and kindness goes for miles and you should be promoted for your excellence.
February 2024 by George Toomey
I use this post office regularly to send and receive parcels and to collect Amazon packages. Never had an issue.
January 2024 by Bernice Mitchell
Always a friendly and helpful team in the post office. Efficient service and Steve is always willing to help with anything I need.
October 2023 by Hemn Omar
Old woman behind the counter at the Post Office got to be the most rude and horrible staff I have faced. Went off with a poor woman only because she was a foreigner and she couldn't defend herself calling her stupid hundreds of times. This is unacceptable.
September 2023 by Z H
Very friendly and post office. Just like they used to be! Can collect your Amazon parcels here too.
September 2023 by SIVA SASEE
Amazing staffs, very polite & helpful. Very convenient for local people ?,,?
August 2023 by Mahmoud Mabad
Quick services and kind staff. What more could anyone need? I know lol
April 2023 by Edward James
Nearly collapsed how friendly and efficient the staff are! Knowledgeable about the Amazon return process, even for a mature staff
November 2022 by Terry Michelle
I had an excellent Customer Service from STEVE today. He helped me sort my stuff accordingly.Even scrutinised the details as I made mistake the last time I send something. It made my day knowing staff like Steve has the helping nature to individuals like who are confused... Made my day! Thank you.
November 2022 by Mark Browne
Great post office and friendly staff , always willing to explain things about your postage needs .
October 2022 by Steven Hall
Blonde woman behind the till said they do not accept Amazon returns. I told her Amazon return she said I know what it says on there but it's wrong I had a qr code on my phone she didn't even bother to look at it. Service is as much use as a chocolate fireguard and leaves a lot to be desired don't waste your time take your returns elsewhere where the service is 5 stars??
October 2022 by Saif Rahman
Love my local Royal Mail delivery office. Friendly staff here and they offer post office services like package returns, cash deposits and have a good range of stationary available.
August 2022 by B D
I had an unpleasant experience here due to the old woman behind the counter. I won't be going back.
July 2022 by S.M
the hag serving me was talking to her co worker about wanting to hang herself bit odd
