November 2023 by Karen Russell
Sizes are not good
October 2023 by Raymond Fitzsimmons
So they've introduced self check out, firstly I haven't had staff training, secondly if you have one girl on the till keep her on it not running around the place looking for stock for customers, no choice very disappointed ?
September 2023 by Irene Nakedi
I just love it. Good quality clothing. Bright colours to suit my style. Bargains too..
August 2023 by Natali Gresa
We love H&M how ever our store closed so now the only one we have is Sunderland.Bought a few items and the lady at the till has scanned/ we have it on the recipe, how ever it has never made it in to the bag. We only recognise at home 35 minutes drive later 2 item is missing.Please next time check how many items u have before leave the store
August 2023 by Ian Pace
Good shop. Great sales. Win win
June 2023 by Patrick Chan
Products are modern. Good hygiene and good service. A famous brand inside Bridges Shopping Mall.
June 2023 by Pat Chan
Products are modern. Good hygiene and good service. A famous brand inside Bridges Shopping Mall.
June 2023 by Ann Lloyd
It has a good selection of clothing
May 2023 by Suganthi Jennifer
Collections are not impressive
May 2023 by Margaret Wilson
Used Google for Sunderland telephone number which directed me to customer service. I wanted to check stock availability with Sunderland store. I was asked for the postcode which I did not have AND unbelievably I was told they did not have and could not help. In frustration I terminated the call resulting in my review not being recorded. THIS IS MY REVIEW.GIVE YOUR CUSTOMER SERVICE STAFF INFORMATION TO DO THEIR JOBS
April 2023 by Lorraine Heslop
Love h+m , good quality clothing at sensible prices, I have found the sale staff friendly + very helpful nothing is a problem
April 2023 by Chandrasekhar Kanakala
There are very few collections for toddler.
April 2023 by James John
With all of stores closing down this store is really well stocked!!!!
January 2023 by Elaine Fletcher
Couldn?t find what I was looking for
October 2022 by Georgia Ross
If there was an option for 0 stars I would have put that!I have just tried to go into my local H&M in Sunderland but refused into the store as ?they were closed? online it states the store is open until 17:30pm but more than 10 minutes before the shutters were going down.The attitude from the member of staff was absolutely disgusting, avoid this store at all costs!!!
