Furniture Stores in Sunderland, Tyne And Wear

“Gorgeous carpets and flooring at great prices ! Friendly helpful reliable service, from looking ordering and fitting service second to none, had bedrooms weeks ago and lounge today with the kitchen, we won’t go anywhere else”

“This is our third major project with Michael and his team. Michael is professional, flexible, approachable and nothing is too much trouble. The quality of his work is first class and he has transformed our house over recent years. What you get is a bespoke service and we highly recommend him.”

“Very friendly and informative service from the Manager & Andrea and the Roker Retail Park store. Showed us many of the products that we were interested in and was very helpful with helping us with our choice. I’d recommend this store and its staff for any mattress or bed frame needs but also they do headboards and pillows too. Such a great store. We will definitely go back there for future products.”

“Bought printer ink to be delivered quickly from in store, which was the wrong inks for my printer, I rang them and they said no problem to swap just bring them in. Really friendly and helpful staff”

“Dunelm seem to be the only company to be expanding by opening more premises. The stores are nicely laid out with a cafe for refreshments. My wife finds more to look at than I do, there is so much to interest her in the way of household items.”

“Huge thanks to Michael and Paul in the Sea Road shop, Martin who measured up and the fitters. Due to caring for my husband I was unable to get to the shop, so Martin brought samples with him. Michael was very helpful in letting me know what time to expect the fitters, and Brian was very thoughtful in considering the best trims for wheelchair access. I really cannot thank them enough. Most definitely recommended. 5* service from everyone, thank you.”

“Today I went the Sunderland store after being to the Dalton Park store, as I wanted a outdoor storage unit which the Dalton Store one didn't have. I have to say the manager and member of staff where very helpful at Dalton Park store and went to trouble to find out which stores had the unit I was after ...Credit to a girl called Ashley @Sunderland store as she went of her way to look for the outdoor storage I was after as the 1st one she brought out was the wrong colour. She took me straight to customer service deck to be served by a different assistant who at the time was busy with another customer. Ashley jump on a till to get the queue down, then notice I was still waiting to be served so came back over and took me to her till for me to purchase the unit.... She also took the unit to our car and give a helping hand to get the unit into the boot (tight squeeze but we managed). I would like to say a huge thank you and totally appreciate your help....... That's what you call good customer services....... Well done Ashley...”

“Absolutely fantastic service. Easily arranged collection and prompt reply to confirm times. Guys who collected items arrived on time and were very friendly. Thank you”

“One of my favourite shopping centers, my only issue is that since COVID-19 happened there are not as many seating areas. I struggle to walk and sometimes sitting down is essential. I am wondering can this be improved while also keeping customers and staff safe?”

“Ryan was spot on, we were hesitant to go there as the service from the MetroCentre store left a pretty disappointing experience. Ryan however was great, had all the answers to the questions, nothing was too much trouble and we left having ordered a sofa”

“Had my goods delivered this morning just after 7am, was supposed to have been this afternoon but this was much better for me. The lads Bobby n Craig were pleasant, explained the checking policy. A credit to SCS.... SDC-268-551.”

“Great customer service at Wickes, Pennywell, Sunderland. Sam was so helpful. It makes such a difference to receive good and genuine customer service. Thanks Sam.”

“As tipical of a B and Q these are well laid out and spacious although the staff were more than pleasant than ones i have visited recently so impressed with their helpful and smiling approach to us a nice surprise”