October 2023 by John Bailes
Great place for cladding
September 2023 by Kim Chard
Haven't updated their address on Google Maps. Drove from Blaydon to find they're now in Sunderland.
February 2023 by Tracy Moore
Absolutely fantastic company! I ordered cladding at an amazing price and had it delivered to Manchester. I?m so glad I used these guys to supply my cladding over anyone else as they?ve been brilliant with advice and help every step of the way! Their customer service is second to none and the person whose been replying to my (numerous) emails is extremely professional and patient! Thank you so very much for supplying my with such fantastic products at the best prices out there!
January 2023 by Dave Pearson
Sadly I have to post a poor review.I ordered ceiling panels on the 22nd August. The panels were listed as being in stock, and booked delivery onfor the 26th August. So, got the bathroom stripped ready for the new ceiling.I got a phone call later telling me the container with the cladding was delayed, and would arrive in early September. I reluctantly accepted, left with little real choice at the time.It's now 11th September and I had heard nothing, so called them. I was told there were further delays on delivery, now to expect delivery on the 21st September. I can't tile the bathroom until the cladding arrives, so stuck with no shower and can't do more until it arrives. Now shopping around for alternative panels with a view to cancelling my order with Bathroom Cladding Direct.My advice would be to call and place an order on the phone and make sure they actually have the things you want in stock if you want to use this company. Certainly do not trust the website.*EDIT*So delivery didn't happen on the 21st, but was promised for today, Tuesday 22nd September... Still no cladding. Email from the courier saying the delivery will be tomorrow. A really, really poor show I'm afraid. For something that the website said was in stock and ready to dispatch, this is wholly unacceptable.*Third edit*The cladding arrived damaged at one end on several panels and severe damage on one of the panels rendering it totally unusable. Looms like it has been sliding around or badly handled. I almost had enough panels to do the job. Almost. But had to buy one more panel locally to finish. The extra panel I had to buy is very slightly different to the others, but unless someone points ot out you cannot really tell once it was up. Even so... Never again.
December 2022 by Lee Jackson
Bought cladding here for bathroom, quality is good and helpful staff, bit weird collect from their other warehouse. But they were helpful there, looks great thanks for help
October 2022 by Neil Sankey
I bought ceiling and wall cladding from BCD. What a great company to deal with. From start to finish, they were quick to respond to my questions. When the cladding arrived, one box was damaged. They sent a replacement 2 days later. I cannot fault their customer service and the panels are excellent. Highly recommended.
October 2022 by Con Dixon
Ordered cladding for my bathroom, my fitter opened the last pack to fit and unfortunately every panel was cracked in the same place most likely during delivery these things happen contacted them straight away and they had a full pack of 10 at my door by 11 the next morning. Thanks again will definitely recommend A++++
October 2021 by Chris Martell
Excellent company, bought with them many times & continue to do so - great friendly customer service and resolve any issues quickly and professionally for my company ukbathroomguru.com
October 2021 by Tim Senior
Excellent service from Bathroom Cladding Direct. As a trade customer it's important I can rely on my suppliers. Thank you to Hannah and the rest of the team for helping me quickly sort out a problem with an order - not BCD's fault. They arranged for replacement items to be delivered the same day allowing me to continue without delay.
October 2021 by gordon liston
Great product from a company that puts customer service first.I recently made a purchase that the courier damaged on delivery. I contacted BCD and dealt with Lauren who quickly resolved the issue and re-delivered in 24hrs. Fantastic friendly company that give 1st class customer service.Thanks Lauren
October 2021 by Steve Hooper
As a bathroom fitter these are my go to people for ceiling panels.Price is great although it is quality that is more important to me.Deliveries have always been on time and they are packaged so well that they are kept safe during the delivery process.Happy to endorse this outstanding company.
October 2021 by Sophie Webb
Ordered Cladding and arrived damaged. Tried to call customer services but never answered. Left a message and didn't bother getting back to you. Had to email, there was no rush in getting a replacement order at all. Turned up randomly wouldn't recommend the delivery couriers either as left order in the rain at the front of my house
October 2021 by Rohit Patel
Ridiculous service. Item was in stock when I placed ordered for tomorrows delivery & today morning I got phone call saying that they don't have enough quantity. I called them after 1 hour to confirm that I'll take whatever they have & response was sold out & they refunded me. It means they sold the item to someone. No business ethics.
October 2021 by Frank Maughan
Use this company all the time can't beat them on being helpfull and on prices fantastic
October 2020 by Graeme Ross
I cannot tell you how impressed with the service. Firstly this company had the best prices I could find on the internet. I then selected the delivery day, absolutely all of the order arrived, nothing damaged. The delivery guy put all the order where I asked. The cladding, flooring and ceiling look amazing. I had some panels left over - They even came and collected the excess and gave me a refund. I would definitely recommend. 5 star company in my opinion.
