Terrible customer service, Rude and ignorant ...We have just closed our account and went to Halifax !
January 2023
Brilliant customer service which is what you need. With alot of high Street banks closing lately, I hope this one stays open
November 2022
Would give zero stars if possible. Had arranged an appointment and the very rude staff member, who offered no help regarding my mother's finances, despite her being there. Totally dismissed what my mother's social worker had said. They need customer service training and urgent dementia friendly training provided by the... read full comment