March 2024 by Grant Borthwick
Excellent service and communication from this branch. Super easy to work with and highly recommend.
February 2023 by Ana Pratt
BEWARE of this agency and the landlord at Sea Winnings Way. They will make bogus claims for damage that hasnt been done by you, and ask for deep cleaning of the carpet -that hasnt been deep cleaned in years but had no further damage done by yourself. the agency makes no effort to remedy any issues you are having as a tenant and they are totally careless and not invested in their job. Not only will they hand in a filthy apartment on your move in day, they also didnt have right keys for the property, leaving me for days without access to the bin store and me having to have to go to the neighbours to ask for their spare key, then they've tried to charge me for when I've asked for main door keys, they took weeks to fix leaking tap and that was fixed incorrectly as the landlord is always using the cheapest option and probably not even licensed plumbers. And I could go on. HORRIBLE AGENCY and this branch in particular.
November 2022 by Obaseki Ogochukwu
Terrible experience, made me feel really really frustrated they would never communicate, I was treated poorly,would never recommend
November 2021 by Lauren Atkins
Cannot recommend Pattinson estate agents highly enough, we are first time buyers and the experience we've had with them (particularly Maria) has been excellent. All queires delt with very quickly and always kept as up to date as possible. Maria really went out of her way to chase solicitors/vendors for updates. Thank you so much for all of your help and support throughout the whole process! We will definitely use Pattinson in the future!
November 2020 by Ali Thornton
Still waiting for a call about a viewing. Its been 4 days now.
November 2020 by Wesley Scaife
We used Pattinsons in our recent purchase of our new house. From start to finish Lucy handled our acquisition with great professionalism and provided regular updates and all this despite a global pandemic. Very grateful to the Pattinsons Team. Would definitely recommend in future!
November 2020 by Neil Adcock
Would never recommend. No communication even after viewing only way I got feed back was when I rang to ask how come they not contacting me.. in three months had 2calls and both were to follow up on my complaints. If you do go with them shop around for solicitors, I saved £300 on price that they offered me. Big saving that, Personally I would never use again, house been sold a week and still waiting for some of my money . Bad bad bad.
November 2020 by Raymond Eade
I booked an appointment to view a flat, (jarrow)I met karen, Karen was great , honest, straight forward, I ended up buying at a great price, have you any more at these price?s, let me know K, kind regards ray.
November 2019 by Alan Irving
Used them to buy our house, very helpful and trusted. Highly recommended
November 2019 by Trish Slater
Very helpful staff, and we sold within days. Well done.
November 2019 by Paula Johnson
We bought and sold with Pattinsons and couldn't fault them. From start to finish they were really professional and extremely helpful. They made the whole process which is generally very stressful virtually stress free!Would definitely use them again. Very highly recommended.
November 2019 by Pamela Murray
I was selling an ex-rental property and live at the other end of the country. Despite a few complications due to not living locally, Carole went out of her way to help me resolve them and all resolved smoothly.Thank you very much Carole.
November 2018 by Hilary Slater
I was very happy with the service I received when selling my late stepfather's house last year. The staff were efficient, friendly and responsive. And the fees were reasonable. I was pleased overall and grateful for the work done on my behalf. Hilary Slater
November 2018 by Chermac Rolle
I have recently gone through the process of renting a property through the Pattinson's South Shields Branch and found the staff here very helpful.Gaynor did a great job of providing me with options to view and once I made a decision, helped to keep me updated with the whole lettings process.The help went a long way to remove some stress from the process of making the move from the South East to the North East.
