August 2023 by J B
Absolutely outstanding service by Alan when purchasing my new car. Nothing was too much trouble, and it was beautifully prepared when I collected. My new go-to place for the next car.
July 2023 by Jake Smith
We recently sold our car to Outrams through Alan and we can't recommend them enough. He gave us a competitive price as well as keeping us informed and helping us through an unfamiliar process. The showroom is great and not imposing. Would recommend anyone looking to buy or sell a car to go through Alan at Outrams.
June 2023 by Stephen Hutchinson
I recently purchased a Renault Clio Automatic for my daughter and Chris made the whole process so simple. The rapport he built with both of us was excellent and left her feeling very special about the car. He was very informative and we were both reassured that we had made the right choice in using them. After sales has also been very good so far and have already recommended Chris to others looking to buy a car.
June 2023 by Dave
We were on holiday in Whitley Bay when my car developed brake problems. Worried that we were driving home the following day. Phoned the garage. Booked me in and fixed the issue. Can't thank them enough!
April 2023 by Lucy Moor
Wow what a place. I went in yesterday just looking at a gorgeous car and today I?ve gone and picked it up. I had the pleasure of dealing with Chris Key. What a man, totally professional, friendly and caring. Really listened to exactly what I wanted and was completely honest from the offset. Thank you for your custom, I?ll defo be back for any new car I need in the future :)
March 2023 by Vicky N
Bought a car from Chris about 3 weeks ago and entire experience was great.Accommodating with test drives times, even offering to stay open when we couldn't get there during their open hours.All my, many, questions were answered and he was fantastic with my mother, who the car was for. He was open to negotiation (car had some scratches but was fixed within the price) and very informative but not pushy about extras/ add ons.Car had service and MOT before it was handed over, needed some work but Chris notified me immediately and was transparent about what needed done. Car is working well with no issues and can't tell there were any scratches. Also got a good trade-in deal for my 16 year old car!Chris is great at his job and made buying a car actually enjoyable, even helping me out with registering a new car in my name despite the car not coming from Outrams.100% recommend and would not hesitate to return to buy a new car from Chris or this place
January 2023 by J Callas
It's a really impressive garage, they keep a good range of well maintained used cars at their lott in North Shields. I have my car serviced there and recently traded in my car for a really nice BMW with a full service history.No fuss no stress, lovely guys ?
December 2022 by Ella Gabriele
From initially meeting Chris at Outrams when looking for my car allthroughout the process he made it a hassle free process. He was friendly, professional and explained the whole process in simple terms. I would definitely recommend both him and the company when looking for a car. Thanks again Chris, loving my little car :)
November 2022 by Andrew Spencer
Really great garage, experienced and friendly and some lovely stock, picked up my new car yesterday which is so perfect.Chris went out of his way to make the whole change seamless, and enjoyable. I would definitely recommend this place to anyone looking for a new vehicle, Thank You :-)
November 2022 by Courtney Betham
Friendly and honest service from the whole team, in particular Chris Key. Chris helped me pick out my gorgeous white Audi last week-couldn?t of done it without him! I was very well taken care of and well informed through every step. They all made sure the car was in excellent condition ready for its new home. Highly recommend!
October 2022 by Karl Hudson
Always lovely to chat to them, have a great range of cars and offer competitive pricing on their servicing, mots and vehicle repairs. 100% recommend these to anyone local in the area.
August 2022 by stacey milne
After scouring the internet waiting for a car to catch my eye I came across a suzuki swift. When enquiring about the car i was very pleasantly surprised to receive a personalised video of the car. This was a lovely touch being able to get an insight into the car before going to view in person. From start to finish the process from enquiring, test driving and collecting the car was smooth and easy. I absolutely love the car! Special thank you to Chris and Alan for having a professional yet friendly attitude, so welcoming. Great experience overall! Will definitely be recommending to all family and friends and will definitely use Outrams for future cars! ?
June 2022 by Stephanie Sinnott
Absolutely amazing customer service! Smooth from start to finish - Told Alan what I was looking for and he definitely found it - the car is top quality and the whole team at Outrams North Shields are so helpful! 1000% recommend !
May 2022 by Simon Stanton
Great customer service from Ian and the team. A joy to deal with, really helpfull throughout the process and got a great deal on a great car. Will definitely be back to Outrams for my next car, highly recommend. Thank you Ian.
May 2022 by Ricky Ross
Phoned Emma at Outrams with a problem with my wiper blades and she could not be any more helpful if she tried. Got me booked in straight away and the problem was more than just a quick fix. The mechanic who worked on my car was a genius and got me back on the road so I could drive back to Scotland that night. There customer service is 10 out of 10 and I would recommend them to anyone who needs a mechanical problem fixed as quick as they can. My wife and I just can't thank them enough for all they done. Just don't ask the gentleman who made my wife a cup of tea for one. ????????
