March 2024 by Suzanne Langley
Popped into boots for my no7 face creams there was an assistant called Ruby what a wonderful young lady she is very polite and so helpful went above and beyond too help me can I just say boots south shields she is an absolute credit too you store.......there should be more like her !
March 2024 by Barbra Taylor
Wow two lovely helpful staff Ruby and Dani very professional friendly staff went above and beyond I will definitely return well done girls
February 2024 by Biotic Bait
Went into the shop before and thought I?d leave this review. The cashier called Ruby was foul. Awful attitude and terrible customer service needs improvement desperately! Refused to help me look for the things I needed and Kept looking at my boyfriend also that really freaked me out. Keep your dogs on a leash girlys n stay safe from this one!!!
December 2023 by Lauren P
My gp sent over my prescription yesterday. They said it won't be ready until tomorrow. It's not like I'm not suffering without those antibiotics. Would not reccomend for a pharmacy service.
September 2023 by Gordon Graham
Good service helpful staff
August 2023 by Angela Kane
After ordering online & receiving wrong goods the wonderful ladies at this branch helped rectify the situation & helped with my refund after such a palaver.Fantastic customer service given to me- can?t thank them enough ?
June 2023 by CDB ,
Always have to wait ages for someone to serve you at pharmacy.
May 2023 by Rebecca-Anne TATE
Visited the store yesterday was helped emensly by a young lady that worked there who went above and beyond to help me identify and find the helthcare product I needed. Polite, humorous and intelligent this staff member is a great asset to the company.
May 2023 by Ruth Redford
Brilliant customer service kind friendly and helpful
April 2023 by Beatrice Malcolm
Always helpful
April 2023 by Rob Barnes
Prescription ready and no queue. Offered blood pressure test. Done there and then very efficiently. And it was good...
January 2023 by Ian burrows
The worst customer service I have ever had the misfortune to experience. Overcharged by £85 and yet they still disputed my complaint.Backed their incompetent sales assistant to the hilt even though she had dropped a clanger and made me feel like I was the one in the wrong.Would never return to another Boots store.Staff need further training on customer care.Totally inept.
January 2023 by Darren Jones
I ordered a beauty no.7 set for a present for Christmas it was enough to order and had goods sent to my local store. Top notch service in South shields branch of boots.
January 2023 by Jimmy Boyd
Very good staff. Friendly, helpful and cheerful
December 2022 by Travelling Scotsman Douglas
It's Boots what can I say. A fair sized store in the town centre of South Shields.