March 2024 by Alexandra Hodosan
I just got a fine from parking eye !! I had no idea we have to pay the parking at Asda ! I didn?t see any ticket machines displayed to pay the parking . How come such a big supermarket chain cannot solve this issue ? How come we can?t park for free despite spending lots of money there . I really didn?t need this now that cost of living crisis is afecting all of us . £40 I?m using to buy 4 boxes lf milk for my baby not to pay a stupid parking fee. I had no idea and is really upsetting and disgusting . Shame on all of you Asda and Parkin eye.
March 2024 by John Grant
Another person who will never go back to Asda. Parking fine received and paid despite spending 60 quid on petrol and 40 quid on groceries. Very effective discrete signs with very small writing state the car park is now pay and display. The car park is owned by Parking Eye so be warned. AVOID THE FINES AND GO ELSEWHERE...... THATS ASDA CAR PARKING FINE PRICE !!! No wonder South Sheilds town centre is dead!!!! I also see that Asda have known about the issues people have had with the poor signag for months and Asda claim are quote "looking into the issues" that was over 5 months ago. How long does it take to put some large signs up to say it is a pay and display car park? Asda do clearly not put customers first in South Shields as they sit and watch their customers being robbed DISGRACEFUL!! !! I look forward to the Adsa generic reply to say they are sorry for my experience and are looking into the issues!!
February 2024 by Ian Williams
As many other people have found to their cost, parking is chargeable at this store. Asda need to make it more obvious to their customers the car park is not owned or controlled by them. Rang the store who directed me to the parking company, a better customer service would have kept this customer but there are other supermarket chains that'll now get my custom. Have a £40 fine to pay for shopping there.
February 2024 by Michael Neilson
Great for free parking and extremely large store with just about every thing you could want
February 2024 by Janice Lawson
I will never visit this Asda again! I received a fine for parking to come in and do my shopping. No clear signs and where is this registration machine? Nothing at the tills to say remember to pay for parking?? Awful, I won?t be back again!!
February 2024 by Sean Bell
Cafe is fantastic and friendly staff. Shop is good but, could do with more checkout staff as not everyone wants to use self sevice! I've asked staff for help before and some will say "thats not my department" yet no one is arround to ask in that department... chemist can be very slow but staff can be helpful. Checkout staff are alway fantastic and never make you feel rushed and I find shopping stressful and the checkout staff are great!
February 2024 by vaibhav
Good for shopping
February 2024 by David B
Never known a supermarket to charge for parking! Just got a fine. This is a disgrace, I won't be coming here again. They say it was clearly signposted, so clear I didn't notice it, why not put a barrier and ticket machine so people know it charges but no they like to catch people out. I don't feel it gives you enough time. These private companies that own these car parks need stopping, they are making a killing from fines.
January 2024 by Gary Finn
Just a quick shop
January 2024 by Arthur Bell
Very pleasant.
December 2023 by Anth
Tried ordering from just eat from the cafe, dispite loads items not available I eventually picked from what was available only for the order not to be accepted. Do you offer this service or not?
December 2023 by Nick
Car parking is a joke now with the machines, only one in the underground car park with people waiting to use it. Why not have more machines?
November 2023 by Fatema rangwalla
Great place to shop a lot of variety and affordable clothes home ware and kitchen ware
October 2023 by trudy jane jacob
Called into Asda cafe in South Shields ideal for town centre area. Thought the staff in cafe was very cheerful polite and helpful told me little wait for breakfast but pleasentley surprised came lot quicker than I thought. Also nice and hot
October 2023 by Iain Bowater
First time I have used this Asda as called after attending south Shields hospital for the first time. I have a blue badge which I displayed parked in disabled bay so was surprised to receive a £70 parking charge today. First time I've ever been to an Asda store that charges you to park to shop in the store have appealed but if I'm charged will be last time I shop in Asda