February 2024 by Anna Luxe
I went to get my prescription after waiting 5 days for my doctors to send it to be told I had to wait as it has just come through. I explained I was in a lot of pain due to me having endometriosis and did need it asap and couldn?t come back another day. They said I shouldn?t have waited without medication for 5 days like it was my fault, which it wasn?t, it was the doctors receptionist. The pharmacist then went on to tell me I should have the coil fitted instead. I have had this condition for 27 years and I think I know what works by now and when I?m standing sweating profusely and obviously in pain, I really don?t think your ?advice? is appropriate! After waiting my prescription was basically thrown at me without even a glance in my direction. I went home in tears. Rude staff with absolutely no care or empathy I won?t be going back!
February 2024 by Jen Westcott
I thought my local Boots was the worst one, but this is a close second, nipped in to quickly buy something. Every staff member behind prescriptions counter, two seemingly searching for one thing. Not an unreasonable reason to wait. But then I was ignored while they served someone that had come in after me, it was hotter than hell and I decided not to bother waiting any longer.. I?m not surprised they?re closing down everywhere, I?ve already switched to another pharmacy for my prescriptions, seems I need to do the same for shopping too.
December 2023 by David Forbes
Nice people
June 2023 by Tim Mainland
Listed as a supplier on the Lancome site. IT IS NOT!!! What a waste of time and CO2.
April 2023 by Samantha Johnson
Pregnant daughter went in yesterday to collect her 'Emmas Diary' pack - got told again that they had none - however an off duty member of staff (who happens to know my daughter) was in the store and informed her that they did actually have some upstairs but were refusing to hand them out and could go and get one for her if she wanted - member of staff said she wasn't allowed and then got defensive - proceeding to talk about my daughter with another colleague and making her feel uncomfortable and stupid. Given these packs are meant to be FREE and given out to pregnant women - and the staff are meant to be professional - I am disgusted. They should be ashamed
November 2022 by Alex Carrington
Normal Boots store...not huge.Pharmacy here. Expect a wait...UPDATE:- regularly closed at random times. Went today for prescription, but couldn't collect as store closed due to unforeseen circumstances.....a regular reason. 15:45hrs.Went back later 16:30hrs...Still shut. Lights on. Staff inside?Going to have to change pharmacy's I think.
November 2022 by Sandra Graham
Took a prescription to express delivery and after queuing with no staff attending , I was received and told it would be 20 minutes! I wandered round North Shields and after 25 minutes returned. Lots of people were hanging around and no one was being served. 10 minutes later I was told the prescription was being checked Another 10 minutes and I asked again to be told there were people in front of me and it would be another 20 minutes. I left in disgust as parking running out. I will have to go back again today !
July 2022 by Paul Gold
They have great offers on friendly and helpful staff
July 2022 by Malcolm Smith
Visited for my prescription. The usual good service.
July 2022 by Giuliano Toledo Chiminelli
I gave them my prescription and spent more than 1 hour at the pharmacy waiting for the medication. People overthere are really untrained
February 2022 by Skai Zenvi
I had my booster booked here and when I arrived the center was closed. No information in the windows, no lights on. Wasted my time. Now I have to wait several weeks again for another appointment
July 2021 by Ann Glass
Lovely staff and so very clean if I had it I could spend a fortune like I said if I had a fortune to spend i would spend it here
July 2021 by mandy thompson
Time after time prescriptions go "missing" spent an hour waiting to go in then them looking for my prescription. Awful won't be going again.
July 2021 by Alice VS
This store always has a massive queue for prescriptions. Don't be surprised to wait 30 mins from arrival.
July 2021 by Phil Robinson
36 phone calls and still no answer I appreciate how busy they must be but not to answer the phone is quite shocking