March 2024 by _moon.1una
Since everyone mentioned there?s are terrible counter service , I would love to point out that one blonde girl who have terrible customer service in the whole shop. Every other staffs were nice except her. UO fix the issue.
March 2024 by Alannah Busby (Mrs B)
Typical UO full of lovely stuff
February 2024 by Nadia
Rude and unhelpful staff members
February 2024 by jess violet
I visit this shop regularly as it?s my closest Urban Outfitters, but I highly recommend you don?t. Every single time the staff don?t even look at you while they?re serving you, they just chat amongst eachother and give customers dirty looks. They?re blunt and just give terrible customer service every time.
January 2024 by 07381001 07381001
One of the staff was just so rude. The funny thing is that I actually applied for a part time position here and you took her instead of me
December 2023 by David Short
Not my kinda shop, went in to browse with a mate who was looking to see if there was anything they could get a family member but seems full of overprice tatt
June 2023 by Jess_s
person at the till was very snobby and rude it was giving tory looool, you know who it is..
May 2023 by AnA castilli
Staff are so unhappy all the time when serving customers. They even speak rudely and look angry to be doing their job. If I was younger I would feel scared of them. The only time I've seen them smile is when they're talking to eachother and ignoring customers. They leave the tills unattended and somehow can't even be there to help 1 customer. The staff are really rude and should be trained better. Please sort this out as it's ridiculous. Not sure if it's in their job description that they have to be rude and angry at customers.
May 2023 by raquel raya
We left the shop an hour ago. The clothes are great but the woman at the cashier was very rude and hostile, for no reason, so unnecessary. We left the shop feeling upset mistreated. Maybe she had a bad day but no need to take in on the customers :-(
May 2023 by Eve Fraser
I went in yesterday to but a black josie top and was served by a lovely young woman with gorgeous long golden locks and eyes as blue as the ocean. She was so kind and so helpful
May 2023 by peiling yang
The staff here is racist! The staff here really wasn't trained, and a man with glasses asked me to put it in order after I tried it on on a shelf, but neither the front nor the back guests were asked to do so
April 2023 by Carole Nelson
My pet hate , staff who continue with their conversation while trying to serve me. I should be given their full attention. I do not want to hear about the date last night
March 2023 by ??o Tr?n
Rude and unfriendly staff
March 2023 by Dan
Extremely rude staff i went there for a brown leather jacket but returned it for a day after because the quality of the jacket is not good enough and bad smells coming out of it. When I returned it the girl attitude is very irritable because of the reason for returning it and before that i also try get another brown leather jacket but it still smells the same but i am not really bother about it. The main thing I complaining is the way to serving customer I was very upset but I tried to hold back because there were many customers waiting in line.
March 2023 by tuan dang
Extremely rude staff i went there for a brown leather jacket but returned it for a day after because the quality of the jacket is not good enough and bad smells coming out of it. When I returned it the girl attitude is very irritable because of the reason for returning it and before that i also try get another brown leather jacket but it still smells the same but i am not really bother about it. The main thing I complaining is the way to serving customer I was very upset but I tried to hold back because there were many customers waiting in line.