November 2023 by Salim Salim
If you?re looking to be protected outdoors. This is the place to be
August 2023 by Neikmal Atal
I liked everything about the New store, but the service is so pathetic.
April 2023 by Akhil K Sabu
Nicely arranged and helpful staff. Nice collection
April 2023 by Carl York
Not impressed. Brand new store but service poor. Music was very loud and "screechy". A store environment should be welcoming. This store isn't. I went around the corner to Fenwicks and bought the same Tee cheaper and with way better service.
January 2023 by Ryan Robinson
I went looking for Christmas presents and they had sold out. I checked with the staff who were very helpful and found what I needes in the back.
November 2022 by Chloe Burns
Came in to purchase a coat on my partners birthday and the two sales assistant on the top floor did not look happy at all. Not very welcoming. Didn?t tell us about the ten percent off which we probably would have bought more than a coat and a fleece. The only redeeming factor was the sales assistant on the checkout. He told us about the 10 percent off and ensured that the fleece we purchased was not marked. Was very welcoming and helpful! Just a shame that upstairs in the men?s section are probably missing out on sales by being unwelcoming and not telling us about the 10 percent.
October 2022 by Chris Black
Excellent customer service and very helpfulHad an issue with a coat I bought a couple of months ago, couldn?t find the receipt. The manager looked through the transactions for the day we bought it and out of goodwill replaced the jacket. Always use this shop and will continue to do so. Very helpful and accommodating
October 2022 by S G
Terrible staff, unwilling to help... manager also didnt care and says everyone makes mistakes despite disgusting attitude from their staff. Should probably rehire most your staff here.
May 2022 by mark w
Fantastic service here. Helped by a lass there and she was really lovely, very helpful and friendly. 5 star all the way
March 2022 by Steven Halford
I can confirm the manager is a small minded petty man with zero customer service skills.
February 2022 by Noelle M
I do suggest you guys to visit if you want to be served by the incredibly rude female staff. Horrible shopping experience here.
January 2022 by Joe C
Always great service from the staff in here. Just a shame that they don't have more staff who are into the great outdoors and can advise you on specific items.
January 2022 by Melanie Oneill
absolutely disgusting customer service, will not buy from them again
November 2021 by Sam Tindall
Really helpful staff and good range of products
November 2021 by J C
Always great service from the staff in here. Just a shame that they don't have more staff who are into the great outdoors and can advise you on specific items.
