January 2024 by James Ludbrook
Dylan our server was so polite, professional and relaxing from start to finish, great customer experience. He deserves a badge to add to his collection lol ? the food was amazing, love the style of the restaurant and great atmosphere. Thank you so much ?
January 2024 by Alannah Busby (Mrs B)
Not often I'm impressed by a TGI Fridays - but we were extremely happy with every aspect of this visit - it's no Michelin star venue but that's not what we wanted - as a family of 5 everyone was catered for and left with full happy tummy's! The view from the main area was brilliant lots to see outside and seating was spacious - staff were great too ??Kid-friendliness: Kids were given a few crayons and some kind of small colouring book - which kept them entertained - staff were great with the kids & the kids menu is really good too
December 2023 by Fay Chay
We went there the other day and tried to get some ribs and steak but we sat down for 20 whole minutes for them to tell us half of the menu was not available. And we spent £16 on drinks we didn?t even drink and there was no apology.
December 2023 by Rob Graham
Writing this 40 mins into sitting here and still waiting for mains. We got here and waited 15 mins without being asked if we wanted even drinks despite asking to be served several times. We then got our order taken and a 30 mins later still waiting. The people on the table next to us have just got up and walked out without getting their order, they were here before us. Its not even busy!Time to add.....got our food 10mins after my original review, on both mine and my wife's plate the fries were nice and hot but the rest was freezing cold. I ate mine but my wife didn't bother and ended up in an argument with a waitress. The staff who seated us and the manager were very nice but the rest we delt with were extremely rude.
December 2023 by Allan Maitland
When here yesterday for the first time in a few months and won't be coming back in a hurry. Sat for over 90mins for food which isn't good when you have a hungry child. Then they brought the starters and childs meal together. 30mins later we received the adult mains. Food wasn't the best burger was burnt to a crisp and very greasy bun. But after waiting 90mins I just picked off what was the best. We were never asked if the food was ok. We had to go and ask someone for the bill as all the staff had seam to of disappeared. Definitely won't be coming back.
December 2023 by Siobhan Brown
Not even worthy of a star! We came here today granted it was very busy but we are a family of 6 we stood in the que for over 20 minutes and not once where we even acknowledged not even a hello I?ll be with you as soon as possible?. Two families walked in past us and told the lady at the front they had a booking so she said they could come straight through we still were not acknowledged!! We then said to a young girl workingThere if they had a table or not and she said no which I get it?s busy fair enough I then said to her it would have been nice to been told instead of leaving us and many other waiting for over 20minutes in the que and her attitude was disgusting!! Won?t be wasting my time again
December 2023 by Nikki Lawlor
Lovely food and view. Couldn't fault it and lovely service and friendly staff affordability too as the 1st timers for me and my partner too. Definitely
December 2023 by Lilly Downey
As a person who suffers social anxiety from a young age I decided to seek help and cognitive therapy this has been very beneficial one task was to go into a place to eat by myself, I embraced this and looked for some where that wasn?t to busy ? I thought I would try it out for my lunch, there were no customers when I entered so just thought I could sit anywhere as wasn?t greeted by any staff.When I asked a member of staff behind the bar if I just sit anywhere, his reply was ? this is not a weather spoon, it?s a restaurant, so you need to stand near the door!? This was said with attitude and with no humour, straight away I failed ! I was not staying for my lunch in the end due to feeling very belittled and embarrassed ! I think customer care should be at a high standard anyway for everyone, that everyone should have a great experience when dining out ! For me this was awful and has set me back definitely will not be there again nor would I recommend this place to anyone that requires a little support with mental health. It costs nothing to have manners or to be kind!
December 2023 by Chris
Love going here it's close to all the shops and a nice place to eat. I recommend this place to all who like fine food at good prices.
December 2023 by Ayesha Foster
Used to go here a few times a month with my partner but it?s slowly been getting worse and worse, went yesterday and it took an hour just for our starters to arrive (we?ve been when it?s even busier than it was yesterday, with more staff and it hasn?t took that long before) .. then we asked for another drink when they came because we?d drank all of ours & it?s no longer free refills - the person who brought us our starters said ?I?ll let your server know? why not just bring us them? Either way, we never got the second drink & were never once checked on. Only times we saw our server was when she took our order, and when we wanted to pay which took us about 20 mins of trying to get someone?s attention when by that time it was really quiet. Our server seemed lovely, it?s just a shame the service was none existent ??? we were in there for over 2 hours for starters & mains that would usually take an hour max. Both me and my partner are also unwell today, which could be unrelated but it?s very strange that this is the only thing we both ateDietary restrictions: I?m vegan, and twice in the last year they?ve served me the meat burger as opposed to the vegan patty and the first time they argued with me for ages that it wasn?t meat. Both times, it was replaced with the vegan patty after basically having to beg them because I couldn?t eat the meat one or it would make me seriously ill. You could clearly tell the difference between them after they?d been changed - anyone who doesn?t eat meat will know what I mean as they have a very specific look & smell to vegan patties so it?s obvious when it?s meat.
November 2023 by Michael Grimes
I?ll just get straight to the important stuff, no bias. Food took nearly an hour to arrive. Served the wrong drinks. Mine and my daughters meals were both cold to lukewarm, and seats and table were dirty and wet. The chicken platter could be done by someone with a few Asda frozen food party bags. Two drinks and two meals cost £59. First and last time.
November 2023 by lauren crispin
Absolutely terrible experience. came here at around 2pm on a friday afternoon, was no particularly busy. ordered off the 2 course menu. we never got given cutlery, had to take it off the other tables. we had waited an hour for an awfully burnt burger with no cutlery so we then asked for the burger to be brought back. he offered us a new burger but seeing as we had already waited so long we asked for a refund. even though it was off the set menu they still charged us £20 for two starters and soft drinks. absolutely shocking service will not be going back.
October 2023 by James Carruthers
an excellent experience, from ordering your meal+drink within 15mins its presented still hot ? ??..everything is catered to your needs. the food is succulent and the drinks are amazing..im always recommending tgi's to friend+family.hands down..its the best eatery in town ?Wheelchair accessibility: sloped entrance.
September 2023 by Rachael W
The food and service where excellent. Our waitress Kala was very helpful and had great customer service.
September 2023 by Journey41277014580
Came in with my little man after hospital. Kala is lush .. food was lush as always and my little man had the best time after the hospital . Made his dessert the way he wanted it, which is amazing. Thank you
