December 2023 by Kyle Smithurst
Was good start to finish. Had a very helpful waiter who wad efficient and friendly.Parking: Plenty of parking due to it being right next to a hotel.Kid-friendliness: There's a was a family a few tables down from us who seemed to be celebrating a child's birthday they looked like they was all having a great time.
December 2023 by Kate Jones
Lovely family meal. Reanna our server made the visit a good experience for us. She was so lovely and attentive, she was great with our son and engaged him well. She's a credit to TGI's.
November 2023 by Hannah Carter
Awful. Wouldn?t return. We walked in and sat down. No one was around to offer a menu. We had to go up and ask for a menu to which we saw the staff stood talking. They offered us the desert menu at first. We then sat for 10-15 minutes waiting and no one was around to take our order. We ended up having to go up and ask to order a drink and our food - not sure if this is normal for this TGI Fridays. When the food arrived half of it was cold. Staff look miserable and when asked about how the chicken dish we ordered could have come out cold the response was ?I haven?t got a clue mate?. Not a very pleasant experience - would not return and definitely wouldn?t recommend to anyone.
November 2023 by marcin las
The prices are high, but the food is so-so. The fries are raw inside and the cabbage served in a glass is a joke. Great service.
October 2023 by Martin Hrdy
We went for lunch with my wife, hoping to be a quick bite. Turned out to be 30 minutes, wait for one salad and wrap. Chicken Fajita wrap was overpowered with red onions. That's the only taste I can remember. Salad, we asked to be put into takeaway box. Presentation for £10.50 is very poor and to charge £4.20 for one 330ml bottle of Fanta is a joke.Sorry you won't see us again.
September 2023 by John Gallagher
Used to be a regular visitor at TGI's years ago, but now the atmosphere has gone, the staff hardly crack a smile and the food which took an age was average to say the least.Very disappointed in the change!
September 2023 by Brian
Three of us suffered from sickness and diarrhea through the night after a late afternoon lunch here. Coincidence? If Gateshead council weren't closed for the weekend, I'd report it to environmental services but by the time they get around to taking action, whatever it was that made us all ill would be gone from our systems. We definitely won't be going back.
August 2023 by Ben De jong
This is absolutely the place to go, food is amazing and the gentlemen that served us was outstanding.. i will definitely highly recommend this restaurant ..super
August 2023 by Robert Weatherston
Definitely overpriced for the quality and quantity of food offered. Two burgers and two soft drinks came to £41.15. Moreover, the service wasn?t up to much and felt perfunctory. Most likely won?t return.
August 2023 by DAMO
Food was ok slightly overcooked service wasn't the best we had to go find staff to get served which we found in the back kissing rayher than working all in all overpriced for a poor
August 2023 by Suzanne Raine
Haven't been in around a year and was very disappointed.The food was of poor standard the place wasn't very clean.I never complain but this was just unacceptable of a top restaurant and 56 pound for one wine one beer small nachos burger fries and dippers.The only good thing was the very pleasant and apologetic young man that served us.This place needs looking at
July 2023 by Keith Barlow
Can't fault the service, but the chef can't do medium rare steak. And for the price, they should be able to provide what you ask for. Or it's pointless asking how you want your steak!
July 2023 by Mark Atherton
Food was nice, when it eventually came. Service was appalling. Slow, no attention given to the table, starting clearing the table whilst half of us were still eating. Not the TGI experience it used to be. There are far cheaper places around that have a much better experience than we had here
July 2023 by Tom Crouch
Lovely service and Sophie D really looked after us! Such a welcoming experience ?, must little stop on your way into Newcastle.
July 2023 by Tugg 39
Drab poor quality food, drab surroundings. £5 for a few chips with a squirt of cheese sauce and a sprinkle of fake bacon. The meal was 1 star at best and did not live up to the menu description or photos. We won't be using Fridays again.
