March 2024 by Christine Challen
Excellent staff and service here. Superb eye tests explained and thorough. I had some problems with specs being too big they exchanged frames no questions asked. Lauren,Bex, Megan Danielle superb. Thank you all so much. I will be back
January 2024 by David White (Dave)
Great staff, very professional and make you feel comfortable throughout, £35 for full eye test with no stone left uncovered, very good process and left with confidence id been given valuable information.
December 2023 by W T
Excellent service and staff and didn't have to wait to long. Happy customer
November 2023 by Becca Wiggins
Absolutely excellent service, couldn't fault it. Thank you so much to everyone who helped me get my glasses sorted really quickly and for a good price. Everyone was really friendly, Bex was great and really took the time to make sure I was getting something I was really happy with!
October 2023 by Pauline Alnwick
Probably the best service I have had anywhere!
October 2023 by Lyn howey
Excellent customer service
October 2023 by Sue Greenwood
Professional and friendly service
September 2023 by Kris Job
Awesome service at all points. Fast delivery of my glasses.
August 2023 by PAUL THOMPSON
Called in to collect glasses and previously had eye test both visits met with smiling assistants helpful and friendly
July 2023 by Jacqueline Gill
Just popped in to make an enquiry found the staff to be very friendly and most helpful if their service is as good my first visit l will be more than pleased to recommend them.
June 2023 by amanda williams
I don't trust them with my data. I had 2 texts from them this month ( june 2023) telling me about an appointment. BUT, I hadn't made any appointments. The last time I used them was 2019. When I asked them about it they said the system showed I had made an appointment for this week. I hadn't. They cancelled it but a day later i got another text.Their system clearly has issues so I don't trust them with my data.
June 2023 by Rob Mills
Friendly professional services glad I went to Specsavers
May 2023 by kevin perkins
Much better service than Cramlington even though it is further for me to travel.
April 2023 by Jim Nixon
Went in for an eye test today and have to say the staff and service was absolutely excellent. Was greeted immediately as I entered and was quickly taken for my OCT scan despite being early. Was quick and easy and was moved upstairs where I waited a few mins for my eye test. All staff that past me said hello or smiled and the actual eye test was done professionally and explained well through each step. Thanks for a great service
April 2023 by barry pearson
Went for my eye test and found the pre tests and eye tests were done very professionally and were both friendly and very helpful in all areas. When I collected my new varifocal glass , I found this to be a let down as my glasses were not fitted to my personal settings, as in height of the lense for distance and close work. This is the second time this has happened.