January 2024 by C Waugh
Came in to collect and order and Ethan who served me was so lovely and helpful:) thank you!
January 2024 by Jodie Huskins
One of the best nandos we have visted up and down the country.Definitely put it in top 3Fast service, minimum wait for a table,Staff was polite and it's clean.The food was outstanding. Hot and fresh.
December 2023 by Eleanor
Average Nandos but service was very slow, i had the exact same meal as my friend who ordered only 2 minutes before me but my food took 30 minutes longer to be delivered to my table, no apology. Would of been nice if blinds were higher so we could see the
December 2023 by Joel Figueira
Standard Nando's experience, nice size restaurant and pleasant staff.
December 2023 by pam5574
Easy to find. Great food. 2 floors.
December 2023 by Anand Krishnamurthy
First visit few of the stock were not available. Crew member briefed before allocating seat for myself and teamBut we got alternate items which we loved and had a good time
November 2023 by capri forster
Fryer was our waitress today, very friendly and
November 2023 by Fahad Billah
Staff friendly enough to clarify that meat is NOT HALAL.Dietary restrictions: Not Halal
October 2023 by HABZ RAHMAN
You are five stars you provided perfect service in your own categeroy Excellent service really nice food good views its really nice inside to the deco is nice the also do wine if you fancy
October 2023 by Sunrisefestival2
Blonde girl with glasses that seated guests in at 14:00 on Thursday 21st September and manager that was also blond provided awful service. Girl with glasses was so shy we couldn?t hear a single thing she was saying. Once my food came I also asked for lemon and herb sauce. Then after 10 minutes of watching the blonde girl with glasses and manager walk around the shop recklessly and I still don?t have my sauce.( Only 3 other tables were seated and it was not busy at all). I was sick of waiting for my food to get even colder so I asked another customer if I could have their sauce from their table. I expected the two members of staff to do that 10 minutes prior to that. I expected a waiter and especially a manager to have the ability to ask their customers to share sauces that are limited for the restaurant. They both noticed I lost my patient and I was not satisfied, to which they proceeded to intentionally ignoring me and my friend for the rest of the time we were there (they asked every table how their food is apart from ours and they did not clear our plates even though we were done really early on and the shop was not busy at all) I am disappointed. Yeah the food is good as always but I read a few other reviews from a while ago and the pattern seems to be the same. Slow incompetent and shy service. It should not have to come to customers posting reviews online so that higher authority can deal with it as management inside the store are too incompetent to do their jobs. Nandos needs to do a better job of hiring the right people for the job and not just their friends and family because it?s so evident the waiters working at this nandos are not fit for the job at all. It was clear they do this on a regular basis , if there?s a customer that?s dissatisfied they just ignore them instead of trying to help improve the experience. I work in hospitality as well and the service I witnessed today would never be tolerated at my place of work. I was forced to describe the two individuals involved as staff don?t wear name badges and I didn?t trust they would give me their real names.
September 2023 by neil ramsey
Ignorint staff seems there is different rules for people I have already lodged a complaint to the management but I have never received answer so I would give this place a score out 10 a great big zero
August 2023 by Marta Foronda
The restaurant is upstairs, two steps need maintenance. A big lamp hugging from the ceiling is very beautiful but a bit broken now.I wonder about the cleanliness of the restaurant on my way up...Very friendly welcome and service, nice chicken and big portions.It wasn't very busy and it was very comfortable and agradable to be there.Nice views from the big window by the tables to Newcastle and the square.Nothing to complain, just a bit more love to get this five stars.
August 2023 by Ian Lambert
Food very nice as usual.Service not so good on this visit, after a mixup the server didn't get back to me after half our food didn't arrive and avoided us. Had to go to the manager to sort it out, he was very nice and apologetic offering free desert as an apology.
August 2023 by Sophie Eden Cooper
havent been here in a good few years not too sure if id be back either. Took 5 minutes to be seated & restaurant wasnt even half full. Our food was stood on the pass for longer than expected aswell so wasn?t exactly the nicest. Service wasn?t exactly the best either & nobody came back to check on our food. Unfortunately the chicken did not taste the nicest but no staff were around to mention this to.
August 2023 by Ashraf Azzabi
Staff are great and food is as good as always but the place is in dire need of an overhaul... tiles are missing of the staircase, toilets are frankly no longer fit for purpose... i dread to think what the back of house looks like.. Nando's please don't take your customers for granted and invest some money in your facilities!
