February 2024 by karin woodward
Staff product knowledge, customer service and manners are none existent! Contacting via phone is impossible, after 3 times of trying was transferred 'overseas', where assistance was equally useless!
February 2024 by Forza223 Bowe
Shop is fine, but the cafe always seems understaffed and has a poor atmosphere. Also £6.50 for a toastie is ridiculous. I know there is inflation, but it's significantly higher than what other outlets charge
January 2024 by Mike McKenny
Not much to say about this place except that they had a chance to expand the food section and they Didn't .Most of the workers on the ground floor haveTunnel Vision and only see what they want to see .
January 2024 by Callam Mansell
Bought a white shirt from here that is dirty with marks on it.Can?t get through to the store. Overseas customer service totally uninterested
December 2023 by Ann Leonard
Don?t park in the car park behind greggs & Aldi?.it?s hoaching with giant rats!
December 2023 by Carole Storey
I love this shop. The staff are extremely helpful, if they don't have what I am looking for, I can order it in store by an assistant and have it delivered to the store promptly. I also love the food hall. Good choice and a decent size food hall.
October 2023 by Wendy Vickers- Patchcott
It would be fine if you?ve got all day. Only one person on the tills. Waiting for at least 5 mins for help on self service checkout. still waiting as is quite a few other people. Shocking
October 2023 by Gerald Bell
Just visited at 09:00 and it?s the best time for easy parking and the store is quite and fully stock. Staff as ever friendly and attentive, if required
October 2023 by Crozza
Quick visit, got what I went for and a few more bits. Little browse. Easy parking, clothing and shoes over priced for my budget.
September 2023 by AMCE C
The cafe has gone downhill. Dirty cups and plates on tables everywhere, the woman serving me was more interested in chatting to her colleague, which meant she handed me a half filled, half spilled cup of coffee (I had to get my own napkin and wipe the side of the cup as it has spilled everywhere when she handed it to me, but that didn't seem to bother her). The food took ages to arrive even though the cafe was almost empty, and £6 for a microwaved cheese toastie? Come on!
June 2023 by Gary Moore
Me and my partner visited last Saturday to have lunch before she went to specsavers and then we went shopping. Got £60 parking ticket. Marks and Spencer?s didn?t seem to care. Won?t be back.
June 2023 by Keith Harrison
Had a Sparks offer of free bar of Swiss Milk Chocolate which wasn't in stock. Irene (who often serves us) on the checkout told us any Swiss bar was on offer and went and got us a bar of hazelnut chocolate. Can't ask for better service than that.
June 2023 by Susan Atkinson
Just need to complain about the ladies toilets at M &S Kingston Park. Myself and a few of my friends visit the coffee shop every Friday after a zumba class and each week lately the cleanliness of the ladies toilets has deteriorated so much so we are thinking of going elsewhere for coffee. No loo paper dirty loos and generally not good. Come on M&S get your act together.
May 2023 by Tracy Barker
I use this store lots for food shopping and collections. Everything usually works out absolutely fine. Today I bought a beauty product and asked the cashier on the food till to ensure the tag was neutralised, only for it to beep as I left store !! Embarrassing and annoying.
April 2023 by Heather Cowins
Good quality and polite friendly staff
