January 2024 by David Laythorpe
kept us informed about the problem being resolved and did it quickly
January 2024 by Susan Elliot
Every time I have visited Kwik Fit in Gosforth I have found all the staff to be pleasant, helpful friendly, honest and professional.I put my car in for its MOT at the beginning of December with yourselves, as normal, and it passed. It was then put in for its 2 year service with Audi later on that month. Audi recommended 4 things requiring urgent attention, one of them being to do with it's suspension and bottom curved arm rear bushes split, this last one alone at a cost of almost £700. I asked Kwik Fit to quote for this and was pleasantly surprised to be quoted about half this amount. Imagine my surprise when I took the car in to Kwik Fit in Gosforth to have this work done, to be advised by Dan and his team that, despite 4 mechanics having looked at it, they could not see anything wrong and that no work needed doing on it. Dan advised me that the car mileage was too low to warrant such work needing to be done. So I cannot praise Dan and his team highly enough for their professionalism and honesty. Not only did they save me a lot of money, despite me asking how much I owed them for looking at it, they would not charge me. Added to that, when I went to pick it up with my husband in his van, they also checked his tyre as it had a bolt in it and fixed it there and then. Again, we were more than happy to pay for this but no charge was made. This is what I call exceptional customer service. We always use Kwik Fit in Gosforth and will continue to do so. I really cannot praise the team there high enough, not just for saving us money but for their all round great attitude and friendliness. Thank you all so much.
January 2024 by David Murtagh
Quick service .. helpful .. nice people .. just not particularly cheapNote no appointment reminder but I had a puncture so it was same day
December 2023 by Hilary Ann Hall
Good service, pleasant staff and reasonable charge.
December 2023 by The Grierson
Quick service, problem sorted, good value, good communication, pleasant and informed staff.
December 2023 by Ahmed Sultan
Blundering very expensive jobs on doing MOTAnd either you pay or good luck to book anotheg appointment
December 2023 by Christine O'Hare (Krissie.x)
Staff were welcoming and got the job done very quickly
December 2023 by AS Jones
Good location - easy to get to. Prompt service, work started on time and completed quickly. Fixed price quotation which was similar to competitors.
December 2023 by David Sears
Brilliant service picked up a nail in side wall of the tyre. went in new tyre and out again in 20 mins max allowed me to get back to work and not lose an afternoons money couldn?t be happier
November 2023 by Alan Hawkins
Got booked in same day,upon arrival car was taken into workshop at agreed time.
November 2023 by Charlotte Bennett
Always go back to Gosforth Kwik Fit; excellent service and advice. Professional service every time
November 2023 by Andrew Garms
Quick and efficient service to fix my exhaust and get me back on the road within 6 hours
November 2023 by Joe Robinson
I asked for tyre valves to be checked/replaced but they werent and had I not spoken to the fitter on leaving Kwik Fit, I would not have known that this request hadnt been possible because you didnt have the parts.
November 2023 by Bev Horton
Visited Gosforth kwikfit this morning. Carried out a tyre repair swiftly and with brilliant customer service. Took so much stress away from me! Thank you for great job.
October 2023 by Phil Errington
Tyre repair completed in super-quick time. Staff very pleasant and helpful. Waiting room clean and tidy.Super service!
