9:30AM - 5PM
Eldon Buildings“I bought a Cartier watch pre-owned from another retailer for my fiance's wedding gift, it came missing links & didn't fit. I called Berry's in Newcastle the colleague was very helpful, we travelled close to an hour, the two colleagues super helpful in-store ordered us 5 links from Cartier after making detailed checks. Received a call yesterday the links had arrived after only a week, we traveled to Berrys & a colleague fitted the new links in under 30 minutes. We are both over the moon as it now fits perfectly, at first we were worried we would have to send the watch back for a refund but Berry's saved the day! Thanks again!”
9AM - 5:30PM
53 Northumberland St“Absolutely lovely experience within the shop. Me and my mum were helped by Jamie who was so sweet and lovely when picking out a ring for my mumThank you so much Jamie for all your help❤️”
10AM - 5:30PM
1 Blackett St“Another excellent experience at Northern Goldsmith, thank you to Vicki and Rob for the support with my most recent purchase. I definitely recommend this branch for their product knowledge!”
9AM - 5PM
34 High Friar Ln“Michelle called me this week to let me know a watch she had helped me register my interest for had been allocated to me. Michelle has assisted me multiple times over the last few years. Excellent service every single time and consistent communication in store and out of store. Nothing is ever too much bother for Michelle, who always goes above and beyond to deliver exemplary customer service. I’d not trust anyone else to assist me with watches. Thank you once again!”
9AM - 7PM
Shopping Centre“Lots of staff very attentive and knowledgable .Lovely service from the lady who served up. We needed to do an exchange which was hassle free then we bought a black phone case which my daughter loves .”
9:30AM - 6PM
9c Douglas Way“Great service from Jack. We were in the area on holiday and I proposed with a ring that was slightly too small (doh!) but Jack went over and above to find one nearby and have it expressed special delivery by lunchtime the next day. Absolute life saver — thank you!”
“I prefer flying out of this airport, as opposed to going to a larger international hub. It's easy to get around and there are lots of shopping and dining options. No hassles. The Nexus metro stops inside of the airport and can take you anywhere in the Tyne & Wear area that you need to go. They also offer complimentary luggage carts to use, which is nice.”
9:30AM - 7PM
11“Molly was an absolute star. We had no idea what we wanted for our wedding bands but she still managed to find us the perfect match. We had a lovely experience thanks to Molly’s friendly, attentive service.”
10AM - 4PM
86 High St“Excellent service, I have been using this business for over ten years and have always had a great experience.Products are of great quality and the staff are knowledgeable and attentive.”
9:30AM - 5PM
Unit 7“lovely shop always helpful my nana is one of there best customers always in there buying stuff always willing to give her deals and help her out amzing staff member who always helps her dont know her name but she amaizng and very knowledgeable with the items they sell perfect watches and other pices of jewellery”
11AM - 6PM
7“Very good service at Newcastle store on 16/02/2023 went in to see if my bangle would clean up before i bought the Pandora cleaning kit, the assistant was very pleasant he cleaned the bangle a bit and noticed the clasp was broke ( i had not noticed this)he spoke to another worker i assume a manager and she said straight away give the lady a new one.Best service ever.Thank you.”
9AM - 7PM
12“i had my ears pierced today by Emma and she did an amazing job! she explained the aftercare really well and was very helpful and kind! The whole team are extremely friendly and i would definitely recommend popping in! Thank you girls x”
“Brilliant service yet again from Helen. I have purchased a few things from Helen over the years and will continue to do so. Fantastic knowledge of the products and a pleasure to deal with. Thank you once again Helen!!”