Had problems with a Bankers Draft issued by this branch. The manager, Jonathan Anderson, was absolutely brilliant. He personally rectified the problem without any fuss. First class!
May 2023
Easily the worst customer service I've ever received. Staff have systematically mis-sold and mislead me on Help to Buy ISA policy. I have been trying to reinstate my ISA for almost 3 months to no avail and at every juncture have been fed wholly inaccurate information and advice. I've lodged a complaint which has been met... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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