March 2024 by Pastor Chicago
Very good ??
March 2024 by Andy Moz
Unfit equipment
March 2024 by Sandra Goncalves
Love this gym! My PT, David, can not be flawed. Designed a plan that I enjoy very much with enough exercise variety to keep me engaged.
February 2024 by Golriz Bayat
Don?t join swimming pool is ice cold and they try people to sign up .
January 2024 by Steve
Started going back when it was a DW Sports gym and was pretty good but came back last year and its very poor,sometimes some weight machines are out of action. Pool is an embarrassment due to no heating for months,no jacuzzi and occasionally no sauna. 2 stars for location and staff. Zero for the owner.
January 2024 by Exail
Good gym, but questionable swimming pool. The jacuzzi is regularly closed and the sauna sometimes too, the swimming pool is good, but the water sometimes is too cold.
January 2024 by dave butler
Been a member for years , reading reviews about the staff are so untrue, excellent bunch of staff who are all excellent at their jobs having to deal with all the complaints for the amount of broken equipment which isn?t their fault . A refurb has been promised for years and never materialised. Owned by a billionaire who should be embarrassed at how shabby and old and bordering on dangerous the equipment now is.
December 2023 by David Futers
Get the pool sorted out and turn up the heating and stop saying it's broken.It has been over 9 months now.Get it done.
December 2023 by Susan Angus
Pool is absolutely freezing changing rooms also not a very pleasant experience at all
October 2023 by Claire MacRae
Pool has been cold for over a year and both jacuzzis now removed. Pool is unusable in winter and no sign of repair. Was once best gym around - clean, nice pool etc and great classes. Now a bit of a joke. Everything shabby. Will be leaving after being a member since 2008.
October 2023 by Terry Thompson
I would of gave this place 5 stars if it was not for the fact that I was ill last year and infact still recovering, but after I cancelled my membership well after my 12month contract of which 10 months of it I could not and still cannot use facilities they say I still owe them as I did not give a month's notice, I explained I had cancer and they basically said I had to prove it. I believe they are inconsiderate.
September 2023 by Natty Lafital
I have been a member at these facilities since 2013. I didn't want to give such a low star count but here it is...Aside from one lad who works there, I've lasted longer here than any member of staff and all the equipment...I still have my original DW fitness card.It has changed so many hands over the years and yet no upgrades were ever made.Members have just carried over from one brand to the next without any improvement, new staff have come and gone over the years. The newest staff are not at fault. They have very little to work with and try to make it better by having competitions and things to be active with...But no upgrades have been made. Machines are constantly breaking.Infact, Over the past few years things have declined considerably, I don't enjoy going anymore.The lockers were mostly broken but they actually recently changed the locks, but even those are falling to bits now.The two jacuzzi's are now wooden decks by a now cold swimming pool, which is fine if you like to Wim Hoff... But there are elderly women who have been members at this gym nearly as long as I who simply cannot deal with the cold.Holes have been in the ceiling for years, which I doubt will ever be fixed. The steam room was 'fixed and adapted' for like 5 minutes... but it's broken again. Fixed and then broken again... Every other week.The showers don't have enough hooks. Some shower heads are stuck on with tape... It's clean don't get me wrong. The staff have kept it clean. But the facilities are lacking.I've been here so long I decided to cancel my membership and move on to new pastures.Adiós
August 2023 by Edoardo Fiore
Been a member for 1+ year.Gym it?s ok. Jacuzzi and steam room often out of service. Staff is rude and never helpful, the app is not working and everytime I want to acces the gym I need to awkwardly stop at reception and spell out my details for them to let me in. The given reason every single time is ?sorry may be one off problem with the app?.Poor Management and awful customer experience. It is Unfortunate as the gym itself has potential.
July 2023 by Natasha Dobie
Changed my review due to trying to cancel for financial reasons, my membership runs until November, provided proof my partner lost his job (absolutely disgusting they would even ask for proof this private) and still wasn't good enough because the letter wasn't in my name, told them we are now a 1 income household and I have a nearly 3 year old who's not in school yet and I'm not working full time (told them I could prove I only work part time and they wouldn't accept) so have to cut back on things! Was told no, and I could freeze my membership for £5 a month, £5 a month for someone to click a button. Told me I'd need to show proof of claiming universal credit, or proof I lost my job because my partners who lives at same address, wasn't good enough. Disgraceful, DO NOT JOIN HERE because if you ever end up in a similar financial situation they won't let you out of the contract early! Can't wait to leave! I don't have an issue with the staff that work here at all, but the jacuzzis have been scrapped over a year ago, steam room currently not working, and lots of broken equipment, the cable machine at the back is so rusty it's probably older than me. Again don't join, look elsewhere!
July 2023 by Rebecca
Pool is cold , holes in the celling, jacuzzi hasnt been working for years, steam room is falling apart and hardly works, sunbeds are aparently no longer in use according to staff also its over priced compared to other gyms.
